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[Bug 1335361] [NEW] No driver for MCT USB3.0 External Graphics Device

 

Public bug reported:

I have a J5create "JUD500 Ultra Station" docking station (1) on my Dell
laptop with Ubuntu 14.04 LTS.

The problem is that docking station hase no display driver (VGA or
HDMI): external monitor is black, I can't configure it. The device is
0711:5802. The hardware is maybe same with MCT U3-D8510 (2). I tested
the mainline 3.16 kernel (3) to, but no result.

(1) http://www.j5create.com/our-products/docking-stations/jud500.html
(2) http://www.mct.com.tw/index.php?_Page=product&mode=show&cid=23&pid=41&_lang=E
(3) http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc2-utopic/

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  gellert    2241 F.... pulseaudio
 /dev/snd/controlC0:  gellert    2241 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jun 28 02:02:36 2014
HibernationDevice: RESUME=UUID=9d710b8c-3018-4c66-97f9-d2ea9a39505d
InstallationDate: Installed on 2014-05-03 (55 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron N5110
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=f6aaa2f4-ff85-4e98-8a9a-3dffea09793a ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0FXK2Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn0FXK2Y:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron N5110
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

-- 
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https://bugs.launchpad.net/bugs/1335361

Title:
  No driver for MCT USB3.0 External Graphics Device

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I have a J5create "JUD500 Ultra Station" docking station (1) on my
  Dell laptop with Ubuntu 14.04 LTS.

  The problem is that docking station hase no display driver (VGA or
  HDMI): external monitor is black, I can't configure it. The device is
  0711:5802. The hardware is maybe same with MCT U3-D8510 (2). I tested
  the mainline 3.16 kernel (3) to, but no result.

  (1) http://www.j5create.com/our-products/docking-stations/jud500.html
  (2) http://www.mct.com.tw/index.php?_Page=product&mode=show&cid=23&pid=41&_lang=E
  (3) http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc2-utopic/

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gellert    2241 F.... pulseaudio
   /dev/snd/controlC0:  gellert    2241 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jun 28 02:02:36 2014
  HibernationDevice: RESUME=UUID=9d710b8c-3018-4c66-97f9-d2ea9a39505d
  InstallationDate: Installed on 2014-05-03 (55 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron N5110
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=f6aaa2f4-ff85-4e98-8a9a-3dffea09793a ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0FXK2Y
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A11
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn0FXK2Y:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron N5110
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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