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Message #69637
[Bug 1335463] Re: [Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on 14.04
Hugo Melo, the issue you are reporting is an upstream one. Could you
please report this problem through the appropriate channel by following
the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?
Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.
Thank you for your understanding.
** Tags added: kernel-bug-exists-upstream-3.16-rc3
** Changed in: linux (Ubuntu)
Status: Confirmed => Triaged
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https://bugs.launchpad.net/bugs/1335463
Title:
[Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on
14.04
Status in “linux” package in Ubuntu:
Triaged
Bug description:
Please, guide me on the way of providing valuable information for
fixing this bug as my girlfriend is going to kill me for needing to
use an external mouse.
I have installed Ubuntu on a brand new Toshiba laptop, so I haven't tested on older versions.
It detects the touchpad as in these dmesg lines:
[ 1.788049] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x381f01)
[ 1.815495] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x14, 0x0c.
[ 1.945291] input: ETPS/2 Elantech Touchpad as /devices/platform/i8042/serio1/input/input5
System Information
Manufacturer: TOSHIBA
Product Name: Satellite E55-A
Version: PSKPJU-01K023
Serial Number: 2E028991P
UUID: CCA7CED8-2392-E311-8FF3-201A06D83DCE
Wake-up Type: Power Switch
SKU Number: PSKPJU
Family: *
Thanks!!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Jun 28 13:20:21 2014
HibernationDevice: RESUME=UUID=f4575df5-080f-45b4-81ec-6cc14a4a7485
InstallationDate: Installed on 2014-05-17 (41 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: TOSHIBA Satellite E55-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.50
dmi.board.asset.tag: *
dmi.board.name: ZEMAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr1.50:bd12/02/2013:svnTOSHIBA:pnSatelliteE55-A:pvrPSKPJU-01K023:rvnTOSHIBA:rnZEMAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite E55-A
dmi.product.version: PSKPJU-01K023
dmi.sys.vendor: TOSHIBA
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