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[Bug 1339456] [NEW] [Dell Inspiron 7537] Wireless key does not work

 

Public bug reported:

CID: 201306-13867 Dell Inspiron 7537

The wireless key is not working on this system.
Steps:
1, Install 14.04 + update (3.13.0-30), boot to desktop
2. Try to disable the wireless network / Bluetooth by pressing the wireless key

Expected result:
* Wireless network / Bluetooth should be disabled.

Actual result:
* Nothing happened

Debug information:
ubuntu@201306-13867:~$ sudo showkey -k
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]

press any key (program terminates 10s after last keypress)...
keycode  28 release
keycode 240 press
keycode 240 press
keycode 240 press
^Ccaught signal 2, cleaning up...

xev cannot detect any wireless key event

Bug 1289238 is similar to this one, but it's "Fix committed" for Trusty,
maybe not released yet.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ubuntu     1697 F.... pulseaudio
 /dev/snd/controlC0:  ubuntu     1697 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jul  8 22:32:16 2014
HibernationDevice: RESUME=UUID=45ae699a-bd5e-44f6-890e-94b66eb327cb
InstallationDate: Installed on 2014-07-08 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Dell System Inspiron 15 7000 Series 7537
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=09af688c-93ed-4a09-864a-53e21c9f2719 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic  N/A
 linux-firmware                             1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: White Tip Mountain
dmi.board.vendor: Intel Corp.
dmi.board.version: FAB3
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd08/15/2013:svnDellInc.:pnDellSystemInspiron157000Series7537:pvr:rvnIntelCorp.:rnWhiteTipMountain:rvrFAB3:cvnIntelCorporation:ct9:cvr0.1:
dmi.product.name: Dell System Inspiron 15 7000 Series 7537
dmi.sys.vendor: Dell Inc.

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu)
     Importance: Undecided
     Assignee: Anthony Wong (anthonywong)
         Status: New


** Tags: 201306-13867 amd64 apport-bug blocks-hwcert taipei-lab trusty

** Also affects: hwe-next
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1339456

Title:
  [Dell Inspiron 7537] Wireless key does not work

Status in HWE Next Project:
  New
Status in “linux” package in Ubuntu:
  New

Bug description:
  CID: 201306-13867 Dell Inspiron 7537

  The wireless key is not working on this system.
  Steps:
  1, Install 14.04 + update (3.13.0-30), boot to desktop
  2. Try to disable the wireless network / Bluetooth by pressing the wireless key

  Expected result:
  * Wireless network / Bluetooth should be disabled.

  Actual result:
  * Nothing happened

  Debug information:
  ubuntu@201306-13867:~$ sudo showkey -k
  kb mode was ?UNKNOWN?
  [ if you are trying this under X, it might not work
  since the X server is also reading /dev/console ]

  press any key (program terminates 10s after last keypress)...
  keycode  28 release
  keycode 240 press
  keycode 240 press
  keycode 240 press
  ^Ccaught signal 2, cleaning up...

  xev cannot detect any wireless key event

  Bug 1289238 is similar to this one, but it's "Fix committed" for
  Trusty, maybe not released yet.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1697 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1697 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jul  8 22:32:16 2014
  HibernationDevice: RESUME=UUID=45ae699a-bd5e-44f6-890e-94b66eb327cb
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Dell System Inspiron 15 7000 Series 7537
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=09af688c-93ed-4a09-864a-53e21c9f2719 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/15/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: White Tip Mountain
  dmi.board.vendor: Intel Corp.
  dmi.board.version: FAB3
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd08/15/2013:svnDellInc.:pnDellSystemInspiron157000Series7537:pvr:rvnIntelCorp.:rnWhiteTipMountain:rvrFAB3:cvnIntelCorporation:ct9:cvr0.1:
  dmi.product.name: Dell System Inspiron 15 7000 Series 7537
  dmi.sys.vendor: Dell Inc.

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