kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Aere Greenway, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.08). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1.08

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1338016

Title:
  [Acer Aspire 4339] Laptop headphones stopped working after updating
  system

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I applied updates installing linux-image-3.2.0-65-generic, the
  laptop headphones (sound system) stopped working.  When I pull out the
  sound-system plug, sound works through the (pathetic) laptop speakers.
  Sound is at a reasonable level, and is not muted.

  When I reboot with the former system linux-image-3.2.0-61-generic,
  sound works through the speaker system as it always did before.

  I am using an Acer Aspire 4339, running Ubuntu (Unity) 12.04.

  I expected sound (audio) to continue working through my sound system
  after applying system updates, but it didn't.  The only way to get any
  sound is to use the laptop speakers.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-65-generic 3.2.0-65.98
  ProcVersionSignature: Ubuntu 3.2.0-65.98-generic 3.2.60
  Uname: Linux 3.2.0-65-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC271X Analog [ALC271X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  aere       1872 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x94400000 irq 43'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0269,10250603,00100100 HDA:80862804,10250603,00100000'
     Controls      : 26
     Simple ctrls  : 12
  Date: Fri Jul  4 23:19:11 2014
  HibernationDevice: RESUME=UUID=99533f61-b95a-4027-a9c3-9caa0f8d132b
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  MachineType: Acer Aspire 4339
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-65-generic root=UUID=bd632fd3-3d27-494b-a963-c20a35136dc6 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-65-generic N/A
   linux-backports-modules-3.2.0-65-generic  N/A
   linux-firmware                            1.79.16
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: Upgraded to precise on 2012-06-13 (751 days ago)
  dmi.bios.date: 05/30/2011
  dmi.bios.vendor: INSYDE
  dmi.bios.version: V1.05
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: HMA_CP
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDE:bvrV1.05:bd05/30/2011:svnAcer:pnAspire4339:pvrV1.05:rvnAcer:rnHMA_CP:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire 4339
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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