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[Bug 1340102] [NEW] USB devices only sometimes work, Gigabyte Z87M-D3H I5 CPU, devices work in bios/uefi and Windows.

 

Public bug reported:

USB devices only work sometimes in Ubuntu. Seems since I started using
this Z87 mb USB devices have not reliably worked all of the time.
Expected behaviour is for USB keyboard, mouse and other devices such as
microphones and portable drives to be detected.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  rob        1842 F.... pulseaudio
 /dev/snd/pcmC1D0p:   rob        1842 F...m pulseaudio
 /dev/snd/controlC0:  rob        1842 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 10 19:07:25 2014
HibernationDevice: RESUME=UUID=22d6732b-718c-4a00-95af-f89058b61af2
InstallationDate: Installed on 2014-07-07 (3 days ago)
InstallationMedia: Vinux 14.04 LTS "Trusty Tahr" - Release amd64 (20140706)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. Z87M-D3H
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=feab7e60-03c3-4331-8944-a2f16f5f200c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic  N/A
 linux-firmware                             1.127.4
RfKill:
 
SourcePackage: linux
StagingDrivers: speakup speakup_soft
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F10
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF10:bd04/09/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87M-D3H:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Z87M-D3H
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug staging trusty

** Summary changed:

- USB devices only sometimes work, Gigabyte Z7m-d3h I5 CPU, devices work in bios/uefi and Windows.
+ USB devices only sometimes work, Gigabyte Z87M-D3H I5 CPU, devices work in bios/uefi and Windows.

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https://bugs.launchpad.net/bugs/1340102

Title:
  USB devices only sometimes work, Gigabyte Z87M-D3H I5 CPU, devices
  work in bios/uefi and Windows.

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  USB devices only work sometimes in Ubuntu. Seems since I started using
  this Z87 mb USB devices have not reliably worked all of the time.
  Expected behaviour is for USB keyboard, mouse and other devices such
  as microphones and portable drives to be detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  rob        1842 F.... pulseaudio
   /dev/snd/pcmC1D0p:   rob        1842 F...m pulseaudio
   /dev/snd/controlC0:  rob        1842 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jul 10 19:07:25 2014
  HibernationDevice: RESUME=UUID=22d6732b-718c-4a00-95af-f89058b61af2
  InstallationDate: Installed on 2014-07-07 (3 days ago)
  InstallationMedia: Vinux 14.04 LTS "Trusty Tahr" - Release amd64 (20140706)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. Z87M-D3H
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=feab7e60-03c3-4331-8944-a2f16f5f200c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  RfKill:
   
  SourcePackage: linux
  StagingDrivers: speakup speakup_soft
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/09/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F10
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z87M-D3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF10:bd04/09/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87M-D3H:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: Z87M-D3H
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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