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[Bug 1342145] [NEW] Wacom Bamboo Pen and Touch doesn't wake from suspend

 

Public bug reported:

Wacom Bamboo Pen and Touch doesn't wake from suspend. This is a
regression since Ubuntu 13.10.

Steps to reproduce: Wait for the computer to go into suspend due to
inactivity. Wake the computer using the power button. Try using the pen
- pointer does not move.

Workaround: Remove and re-insert the USB and observe pointer moves with
pen.

Other Information:

The following error is recorded in the kernel log:

wacom 2-2.2:1.1: wacom_sys_irq - usb_submit_urb failed with result -19

Removal and re-insertion, after which the device works, logs this:

usb 2-2.2: Manufacturer: Wacom Co.,Ltd.
input: Wacom BambooPT 2FG 4x5 Pen as /devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2.2/2-2.2:1.0/input/input44
input: Wacom BambooPT 2FG 4x5 Finger as /devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2.2/2-2.2:1.1/input/input45

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  phill      2460 F.... pulseaudio
 /dev/snd/controlC0:  phill      2460 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jul 15 15:18:11 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=7438ed9e-5099-4d5f-a0c4-a2acf41e41b3
InstallationDate: Installed on 2013-05-03 (437 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: System manufacturer V-P5G45
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=1fb8697a-7ed6-41e1-9a44-8c3728862ad7 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic  N/A
 linux-firmware                             1.127.4
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-05-21 (54 days ago)
dmi.bios.date: 05/18/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0405
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: V-P5G45
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/18/2009:svnSystemmanufacturer:pnV-P5G45:pvrSystemVersion:rvnASUSTeKComputerINC.:rnV-P5G45:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: V-P5G45
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
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https://bugs.launchpad.net/bugs/1342145

Title:
  Wacom Bamboo Pen and Touch doesn't wake from suspend

Status in “linux” package in Ubuntu:
  New

Bug description:
  Wacom Bamboo Pen and Touch doesn't wake from suspend. This is a
  regression since Ubuntu 13.10.

  Steps to reproduce: Wait for the computer to go into suspend due to
  inactivity. Wake the computer using the power button. Try using the
  pen - pointer does not move.

  Workaround: Remove and re-insert the USB and observe pointer moves
  with pen.

  Other Information:

  The following error is recorded in the kernel log:

  wacom 2-2.2:1.1: wacom_sys_irq - usb_submit_urb failed with result -19

  Removal and re-insertion, after which the device works, logs this:

  usb 2-2.2: Manufacturer: Wacom Co.,Ltd.
  input: Wacom BambooPT 2FG 4x5 Pen as /devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2.2/2-2.2:1.0/input/input44
  input: Wacom BambooPT 2FG 4x5 Finger as /devices/pci0000:00/0000:00:1d.7/usb2/2-2/2-2.2/2-2.2:1.1/input/input45

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  phill      2460 F.... pulseaudio
   /dev/snd/controlC0:  phill      2460 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jul 15 15:18:11 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=7438ed9e-5099-4d5f-a0c4-a2acf41e41b3
  InstallationDate: Installed on 2013-05-03 (437 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: System manufacturer V-P5G45
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=1fb8697a-7ed6-41e1-9a44-8c3728862ad7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-05-21 (54 days ago)
  dmi.bios.date: 05/18/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0405
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: V-P5G45
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/18/2009:svnSystemmanufacturer:pnV-P5G45:pvrSystemVersion:rvnASUSTeKComputerINC.:rnV-P5G45:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: V-P5G45
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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