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[Bug 1341270] Re: Ubuntu 14.04 freezes on resume from suspend: GeForce GT 520 GPU with nouveau or proprietary nvidia-331 drivers, even when booted nosplash noquiet

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 16 Jul 2014 10:50:06 -0000
Reply-to: Bug 1341270 <1341270@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
TEN, using the nvidia drivers narrows the scope of people who may help
you on graphics driver issues to nvidia only.

As well, please do not mix two different drivers (nvidia and nouveau)
into one report. Instead, please create one per driver, not per symptom.

** Description changed:

- Generating individual reports as requested by Christopher M. Penalver
- and Chris Bainbridge in
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938 via
- "ubuntu-bug linux".
- 
- After forcing switch from nouveau to nvidia-331 (a sad story in itself
- as the System Settings pretend to handle that:
- https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-
- drivers-331/+bug/1315156) at least apportcheckresume does catch the
- issue as attached, but after Continue gives no further indication what
- data has been sent where (if at all) and how it may be commented or
- complemented, i.e. nothing opens in the browser, only local password
- prompt(s).
- 
  Sometimes the screen shows a blinking text console mode prompt and the
  NumLock key can still turn its LED on and off for a few seconds under
  nivida-331 before the machine freezes with fans running after resume,
  while nouveau would even permit Ctrl-Alt-F1 occasionally (but then has
- other log-flooding issues as indicated at the prior link).
- 
- Not being able to resume after suspend has kept my Ubuntu 14.04 LTS installation unusable for 3 months already.
- This is a recurring issue already exhibited by 12.04 LTS, affecting numerous systems even back then (cf. references from https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/999638) on kernels before 3.2.0-25-generic-pae, as well as with Intel graphics - but in spite of the regression users continue to be isolated into individual bugs (hardly cross-linked with the major ones) and sent through BIOS upgrades and mainline kernel testing while the bugs in spite of their Heat continue to lack the requisite Importance and Assignment (or orchestrated testing for potential Mode Setting implications).
+ other log-flooding issues as indicated at the prior link). This is a
+ recurring issue already exhibited by 12.04.? LTS.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  user       2417 F.... pulseaudio
-  /dev/snd/controlC2:  user       2417 F.... pulseaudio
-  /dev/snd/controlC3:  user       2417 F.... pulseaudio
-  /dev/snd/controlC0:  user       2417 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  user       2417 F.... pulseaudio
+  /dev/snd/controlC2:  user       2417 F.... pulseaudio
+  /dev/snd/controlC3:  user       2417 F.... pulseaudio
+  /dev/snd/controlC0:  user       2417 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jul 13 12:20:23 2014
  HibernationDevice: RESUME=UUID=268e28b5-d1d2-41ba-96cd-dbc77d8ec2ad
  InstallationDate: Installed on 2014-04-22 (81 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
-  eth0      no wireless extensions.
-  
-  lo        no wireless extensions.
+  eth0      no wireless extensions.
+ 
+  lo        no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq dc7800p Convertible Minitower
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic root=UUID=dbc867b7-24fc-40ab-93bd-b34f10eb7044 ro
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-30-generic N/A
-  linux-backports-modules-3.13.0-30-generic  N/A
-  linux-firmware                             1.127.4
+  linux-restricted-modules-3.13.0-30-generic N/A
+  linux-backports-modules-3.13.0-30-generic  N/A
+  linux-firmware                             1.127.4
  RfKill:
-  1: hci0: Bluetooth
-  	Soft blocked: no
-  	Hard blocked: no
+  1: hci0: Bluetooth
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/21/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F1 v01.32
  dmi.board.asset.tag: CZC8277VRK
  dmi.board.name: 0AACh
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC8277VRK
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.32:bd07/21/2011:svnHewlett-Packard:pnHPCompaqdc7800pConvertibleMinitower:pvr:rvnHewlett-Packard:rn0AACh:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Compaq dc7800p Convertible Minitower
  dmi.sys.vendor: Hewlett-Packard

** Tags removed: precise
** Tags added: latest-bios-1.32

** Summary changed:

- Ubuntu 14.04 freezes on resume from suspend: GeForce GT 520 GPU with nouveau or proprietary nvidia-331 drivers, even when booted nosplash noquiet
+ [HP Compaq dc7800 Convertible Minitower PC] 14.04 freezes on suspend resume with nvidia-331

** Package changed: linux (Ubuntu) => nvidia-graphics-drivers-331
(Ubuntu)

** Changed in: nvidia-graphics-drivers-331 (Ubuntu)
   Importance: Undecided => Low

** Changed in: nvidia-graphics-drivers-331 (Ubuntu)
       Status: Confirmed => New

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1341270

Title:
  [HP Compaq dc7800 Convertible Minitower PC] 14.04 freezes on suspend
  resume with nvidia-331

Status in “nvidia-graphics-drivers-331” package in Ubuntu:
  New

Bug description:
  Sometimes the screen shows a blinking text console mode prompt and the
  NumLock key can still turn its LED on and off for a few seconds under
  nivida-331 before the machine freezes with fans running after resume,
  while nouveau would even permit Ctrl-Alt-F1 occasionally (but then has
  other log-flooding issues as indicated at the prior link). This is a
  recurring issue already exhibited by 12.04.? LTS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  user       2417 F.... pulseaudio
   /dev/snd/controlC2:  user       2417 F.... pulseaudio
   /dev/snd/controlC3:  user       2417 F.... pulseaudio
   /dev/snd/controlC0:  user       2417 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jul 13 12:20:23 2014
  HibernationDevice: RESUME=UUID=268e28b5-d1d2-41ba-96cd-dbc77d8ec2ad
  InstallationDate: Installed on 2014-04-22 (81 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq dc7800p Convertible Minitower
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic root=UUID=dbc867b7-24fc-40ab-93bd-b34f10eb7044 ro
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  RfKill:
   1: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/21/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F1 v01.32
  dmi.board.asset.tag: CZC8277VRK
  dmi.board.name: 0AACh
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC8277VRK
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.32:bd07/21/2011:svnHewlett-Packard:pnHPCompaqdc7800pConvertibleMinitower:pvr:rvnHewlett-Packard:rn0AACh:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Compaq dc7800p Convertible Minitower
  dmi.sys.vendor: Hewlett-Packard

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References

[Bug 1341270] [NEW] Ubuntu 14.04 freezes on resume from suspend: GeForce GT 520 GPU with nouveau or proprietary nvidia-331 drivers, even when booted nosplash noquiet
From: TEN, 2014-07-13