← Back to team overview

kernel-packages team mailing list archive

[Bug 1341270] [NEW] Ubuntu 14.04 freezes on resume from suspend: GeForce GT 520 GPU with nouveau or proprietary nvidia-331 drivers, even when booted nosplash noquiet

 

Public bug reported:

Generating individual reports as requested by Chris Bainbridge in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938 via
"ubuntu-bug linux".

After forcing switch from nouveau to nvidia-331 (a sad story in itself
as the System Settings pretend to handle that:
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-
drivers-331/+bug/1315156) at least apportcheckresume does catch the
issue as attached, but after Continue gives no further indication what
data has been sent where (if at all) and how it may be commented or
complemented, i.e. nothing opens in the browser, only local password
prompt(s).

Sometimes the screen shows a blinking text console mode prompt and the
NumLock key can still turn its LED on and off for a few seconds under
nivida-331 before the machine freezes with fans running after resume,
while nouveau would even permit Ctrl-Alt-F1 occasionally (but then has
other log-flooding issues as indicated at the prior link).

Not being able to resume after suspend has kept my Ubuntu 14.04 LTS installation unusable for 3 months already.
This is a recurring issue already exhibited by 12.04 LTS, affecting numerous systems even back then (cf. references from https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/999638) on kernels before 3.2.0-25-generic-pae, as well as with Intel graphics - but in spite of the regression users continue to be isolated into invidiual bugs and sent through BIOS upgrades and mainline kernel testing while the bugs in spite of their Heat continue to lack the requisite Importance and Assignment.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  user       2417 F.... pulseaudio
 /dev/snd/controlC2:  user       2417 F.... pulseaudio
 /dev/snd/controlC3:  user       2417 F.... pulseaudio
 /dev/snd/controlC0:  user       2417 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jul 13 12:20:23 2014
HibernationDevice: RESUME=UUID=268e28b5-d1d2-41ba-96cd-dbc77d8ec2ad
InstallationDate: Installed on 2014-04-22 (81 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: Hewlett-Packard HP Compaq dc7800p Convertible Minitower
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic root=UUID=dbc867b7-24fc-40ab-93bd-b34f10eb7044 ro
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic  N/A
 linux-firmware                             1.127.4
RfKill:
 1: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F1 v01.32
dmi.board.asset.tag: CZC8277VRK
dmi.board.name: 0AACh
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC8277VRK
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.32:bd07/21/2011:svnHewlett-Packard:pnHPCompaqdc7800pConvertibleMinitower:pvr:rvnHewlett-Packard:rn0AACh:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP Compaq dc7800p Convertible Minitower
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "Screenshot from 2014-07-13 12:11:46.png"
   https://bugs.launchpad.net/bugs/1341270/+attachment/4151658/+files/Screenshot%20from%202014-07-13%2012%3A11%3A46.png

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1341270

Title:
  Ubuntu 14.04 freezes on resume from suspend: GeForce GT 520 GPU with
  nouveau or proprietary nvidia-331 drivers, even when booted nosplash
  noquiet

Status in “linux” package in Ubuntu:
  New

Bug description:
  Generating individual reports as requested by Chris Bainbridge in
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938 via
  "ubuntu-bug linux".

  After forcing switch from nouveau to nvidia-331 (a sad story in itself
  as the System Settings pretend to handle that:
  https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-
  drivers-331/+bug/1315156) at least apportcheckresume does catch the
  issue as attached, but after Continue gives no further indication what
  data has been sent where (if at all) and how it may be commented or
  complemented, i.e. nothing opens in the browser, only local password
  prompt(s).

  Sometimes the screen shows a blinking text console mode prompt and the
  NumLock key can still turn its LED on and off for a few seconds under
  nivida-331 before the machine freezes with fans running after resume,
  while nouveau would even permit Ctrl-Alt-F1 occasionally (but then has
  other log-flooding issues as indicated at the prior link).

  Not being able to resume after suspend has kept my Ubuntu 14.04 LTS installation unusable for 3 months already.
  This is a recurring issue already exhibited by 12.04 LTS, affecting numerous systems even back then (cf. references from https://bugs.launchpad.net/ubuntu/+source/pm-utils/+bug/999638) on kernels before 3.2.0-25-generic-pae, as well as with Intel graphics - but in spite of the regression users continue to be isolated into invidiual bugs and sent through BIOS upgrades and mainline kernel testing while the bugs in spite of their Heat continue to lack the requisite Importance and Assignment.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  user       2417 F.... pulseaudio
   /dev/snd/controlC2:  user       2417 F.... pulseaudio
   /dev/snd/controlC3:  user       2417 F.... pulseaudio
   /dev/snd/controlC0:  user       2417 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jul 13 12:20:23 2014
  HibernationDevice: RESUME=UUID=268e28b5-d1d2-41ba-96cd-dbc77d8ec2ad
  InstallationDate: Installed on 2014-04-22 (81 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq dc7800p Convertible Minitower
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic root=UUID=dbc867b7-24fc-40ab-93bd-b34f10eb7044 ro
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  RfKill:
   1: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/21/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786F1 v01.32
  dmi.board.asset.tag: CZC8277VRK
  dmi.board.name: 0AACh
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC8277VRK
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.32:bd07/21/2011:svnHewlett-Packard:pnHPCompaqdc7800pConvertibleMinitower:pvr:rvnHewlett-Packard:rn0AACh:rvr:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Compaq dc7800p Convertible Minitower
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341270/+subscriptions


Follow ups

References