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[Bug 1344946] [NEW] System manufacturer System Product Name suspend/resume failure

 

Private bug reported:

Screen keyboard freeze.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-4-generic 3.16.0-4.9
ProcVersionSignature: Ubuntu 3.16.0-4.9-generic 3.16.0-rc5
Uname: Linux 3.16.0-4-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ganymede7   3217 F.... pulseaudio
Date: Sat Jul 19 23:43:58 2014
DuplicateSignature: suspend/resume:System manufacturer System Product Name:ASUS M2N-E ACPI BIOS Revision 5001
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=6b2a9fd5-b4b2-4e8a-b596-721334361064
InstallationDate: Installed on 2014-07-05 (14 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140704)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 045e:008c Microsoft Corp. Wireless Intellimouse Explorer 2.0
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System manufacturer System Product Name
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-4-generic root=UUID=2a41b1af-2d76-4bca-a09f-6625d897bff1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-4-generic N/A
 linux-backports-modules-3.16.0-4-generic  N/A
 linux-firmware                            1.132
RfKill:
 
SourcePackage: linux
Title: [System manufacturer System Product Name] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 03/23/2010
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N-E ACPI BIOS Revision 5001
dmi.board.name: M2N-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-EACPIBIOSRevision5001:bd03/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-E:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops need-duplicate-check resume suspend utopic

** Attachment added: "lspci-vnvn.log"
   https://bugs.launchpad.net/bugs/1344946/+attachment/4156970/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/1344946

Title:
   System manufacturer System Product Name  suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  Screen keyboard freeze.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-4-generic 3.16.0-4.9
  ProcVersionSignature: Ubuntu 3.16.0-4.9-generic 3.16.0-rc5
  Uname: Linux 3.16.0-4-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ganymede7   3217 F.... pulseaudio
  Date: Sat Jul 19 23:43:58 2014
  DuplicateSignature: suspend/resume:System manufacturer System Product Name:ASUS M2N-E ACPI BIOS Revision 5001
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=6b2a9fd5-b4b2-4e8a-b596-721334361064
  InstallationDate: Installed on 2014-07-05 (14 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140704)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 045e:008c Microsoft Corp. Wireless Intellimouse Explorer 2.0
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System manufacturer System Product Name
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-4-generic root=UUID=2a41b1af-2d76-4bca-a09f-6625d897bff1 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-4-generic N/A
   linux-backports-modules-3.16.0-4-generic  N/A
   linux-firmware                            1.132
  RfKill:
   
  SourcePackage: linux
  Title: [System manufacturer System Product Name] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 03/23/2010
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS M2N-E ACPI BIOS Revision 5001
  dmi.board.name: M2N-E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2N-EACPIBIOSRevision5001:bd03/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-E:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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