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Message #71986
[Bug 1328392] Re: [Asus X550LD] Touchpad not working - Ubuntu 14.04
I have to write another comment to attach the second file
** Attachment added: "Card HW ASUS bad.htm"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328392/+attachment/4158640/+files/Card%20HW%20ASUS%20bad.htm
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https://bugs.launchpad.net/bugs/1328392
Title:
[Asus X550LD] Touchpad not working - Ubuntu 14.04
Status in “linux” package in Ubuntu:
Triaged
Bug description:
Touchpad on the Asus X550LD is not working on Ubuntu 14.04 with either
default or mainline kernel 3.15.0-031500-generic.
Cursor does make some movements if you insist toying and clicking on
the touchpad, but only seldomly (just using it normally often would
produce no move), and in a direction that apparently has no relation
with touch. Generally moves towards bottom, bottom/left, but insisting
one can have patchy movements in other directions. However, clicking
has no effect.
Mouse connected with USB works normally, until you try to use the
touchpad. If you touch the touchpad, the cursor mostly keeps on moving
as per the mouse, but click mostly does not work. Logging out and
logging in or restarting fixes the problem.
WORKAROUND: Use external USB mouse but don't touch the touchpad.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: g 1530 F.... pulseaudio
/dev/snd/controlC0: g 1530 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 10 08:18:41 2014
HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb
InstallationDate: Installed on 2014-06-09 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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