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[Bug 1341220] Re: BUG: unable to handle kernel NULL pointer dereference at 0000000000000040

 

themusicgod1, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.15). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1.15

** No longer affects: linux (Ubuntu)

** Project changed: ubuntu-gnome => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1341220

Title:
  BUG: unable to handle kernel NULL pointer dereference at
  0000000000000040

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  System crashed, when it booted back up it wanted to report this bug
  via popup.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-3-generic 3.16.0-3.8
  ProcVersionSignature: Ubuntu 3.16.0-3.8-generic 3.16.0-rc4
  Uname: Linux 3.16.0-3-generic x86_64
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  themusicgod1   2043 F.... pulseaudio
  Date: Sat Jul 12 18:31:33 2014
  DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at location RIP: 0010:location  location xhci_alloc_streams+0x155/0x780
  Failure: oops
  InstallationDate: Installed on 2014-07-09 (3 days ago)
  InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Alpha amd64 (20140708)
  MachineType: Acer TravelMate X483
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-3-generic root=UUID=885e04f0-bd26-4885-aa1c-f134c674b8ff ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
  SourcePackage: linux
  Title: BUG: unable to handle kernel NULL pointer dereference at 0000000000000040
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/23/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: MA40_HX
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd08/23/2012:svnAcer:pnTravelMateX483:pvrV1.05:rvnAcer:rnMA40_HX:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate X483
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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