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[Bug 1341288] Re: [Acer Aspire 5742] hibernate/resume failure

 

azanaz, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc5

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, firstly, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Secondly, could you please provide the missing information following
https://wiki.ubuntu.com/DebuggingKernelHibernate ?

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-1.30

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1341288

Title:
  [Acer Aspire 5742] hibernate/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  UEFI-enabled Aspire 5742 does not resume properly.

  FWIW, hibernation doesn't work well in Windows neither (it works
  without UEFI) : error 0x0000411 when trying to resume, see this post :
  http://forum.notebookreview.com/acer/541716-acer-5742g-bios-
  modding-6.html#post9667896

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-3-generic 3.16.0-3.8
  ProcVersionSignature: Ubuntu 3.16.0-3.8-generic 3.16.0-rc4
  Uname: Linux 3.16.0-3-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       2151 F.... pulseaudio
  Date: Sun Jul 13 15:25:03 2014
  DuplicateSignature: hibernate/resume:Acer Aspire 5742:V1.30
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=cfba646e-6c3a-47bc-a08c-00d7064f5955
  InstallationDate: Installed on 2014-06-09 (34 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer Aspire 5742
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-3-generic.efi.signed root=UUID=23cfe077-7519-4773-9aac-c1e4a526e88d ro
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-3-generic N/A
   linux-backports-modules-3.16.0-3-generic  N/A
   linux-firmware                            1.132
  SourcePackage: linux
  Title: [Acer Aspire 5742] hibernate/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-07-10 (2 days ago)
  UserGroups:
   
  dmi.bios.date: 08/13/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.30
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 5742
  dmi.board.vendor: Acer
  dmi.board.version: V1.30
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.30
  dmi.modalias: dmi:bvnAcer:bvrV1.30:bd08/13/2012:svnAcer:pnAspire5742:pvrV1.30:rvnAcer:rnAspire5742:rvrV1.30:cvnAcer:ct10:cvrV1.30:
  dmi.product.name: Aspire 5742
  dmi.product.version: V1.30
  dmi.sys.vendor: Acer

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