← Back to team overview

kernel-packages team mailing list archive

[Bug 1341275] Re: [Gigabyte GB-BXi7-4470R] Kernel panic in rtl8821ae

 

Hi Christopher,

I"m reopening this ticket as it appears that the updating the bios did
not resolve the issue. As soon as wireless is enabled in Network Manager
the system kernel panics with the same
rtl8821ae_rx_query_desc+0x1d5/0xa50 RIP.

Please let me know I can assist in any way.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1341275

Title:
  [Gigabyte GB-BXi7-4470R] Kernel panic in rtl8821ae

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After updating the system to linux-image-3.13.0-30-generic (trusty-
  updates), the encounters a kernel panic during boot in the rtl8821ae
  module. This prevents the system from booting.

  This appears to be an issue relating to the mPCI WiFi+BT module
  (Realtek Semiconductor Co., Ltd. RTL8821AE 802.11ac PCIe Wireless
  Network Adapter) included with the system.

  A workaround is to boot using the older linux-image-3.13.0-24-generic
  (trusty).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dcoles     2324 F.... pulseaudio
   /dev/snd/pcmC1D0p:   dcoles     2324 F...m pulseaudio
   /dev/snd/controlC0:  dcoles     2324 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun Jul 13 20:35:13 2014
  HibernationDevice: RESUME=UUID=489d6aeb-add6-485d-8056-de392a8591b7
  InstallationDate: Installed on 2014-03-14 (120 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140310)
  MachineType: GIGABYTE M4HM87P-00
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  StagingDrivers: rtl8821ae
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M4HM87P-00
  dmi.board.vendor: GIGABYTE
  dmi.board.version: 1.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd02/06/2014:svnGIGABYTE:pnM4HM87P-00:pvr1.x:rvnGIGABYTE:rnM4HM87P-00:rvr1.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: M4HM87P-00
  dmi.product.version: 1.x
  dmi.sys.vendor: GIGABYTE

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341275/+subscriptions


References