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Message #72058
[Bug 1341275] Re: [Gigabyte GB-BXi7-4470R] Kernel panic in rtl8821ae
Hi Christopher,
I"m reopening this ticket as it appears that the updating the bios did
not resolve the issue. As soon as wireless is enabled in Network Manager
the system kernel panics with the same
rtl8821ae_rx_query_desc+0x1d5/0xa50 RIP.
Please let me know I can assist in any way.
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https://bugs.launchpad.net/bugs/1341275
Title:
[Gigabyte GB-BXi7-4470R] Kernel panic in rtl8821ae
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
After updating the system to linux-image-3.13.0-30-generic (trusty-
updates), the encounters a kernel panic during boot in the rtl8821ae
module. This prevents the system from booting.
This appears to be an issue relating to the mPCI WiFi+BT module
(Realtek Semiconductor Co., Ltd. RTL8821AE 802.11ac PCIe Wireless
Network Adapter) included with the system.
A workaround is to boot using the older linux-image-3.13.0-24-generic
(trusty).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dcoles 2324 F.... pulseaudio
/dev/snd/pcmC1D0p: dcoles 2324 F...m pulseaudio
/dev/snd/controlC0: dcoles 2324 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun Jul 13 20:35:13 2014
HibernationDevice: RESUME=UUID=489d6aeb-add6-485d-8056-de392a8591b7
InstallationDate: Installed on 2014-03-14 (120 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140310)
MachineType: GIGABYTE M4HM87P-00
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
StagingDrivers: rtl8821ae
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M4HM87P-00
dmi.board.vendor: GIGABYTE
dmi.board.version: 1.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd02/06/2014:svnGIGABYTE:pnM4HM87P-00:pvr1.x:rvnGIGABYTE:rnM4HM87P-00:rvr1.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: M4HM87P-00
dmi.product.version: 1.x
dmi.sys.vendor: GIGABYTE
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