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[Bug 1341275] [NEW] Kernel panic in rtl8821ae on GB-BXi7-4470R

 

Public bug reported:

After updating the system to linux-image-3.13.0-30-generic (trusty-
updates), the encounters a kernel panic during boot in the rtl8821ae
module. This prevents the system from booting.

This appears to be an issue relating to the mPCI WiFi+BT module (Realtek
Semiconductor Co., Ltd. RTL8821AE 802.11ac PCIe Wireless Network
Adapter) included with the system.

A workaround is to boot using the older linux-image-3.13.0-24-generic
(trusty).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  dcoles     2324 F.... pulseaudio
 /dev/snd/pcmC1D0p:   dcoles     2324 F...m pulseaudio
 /dev/snd/controlC0:  dcoles     2324 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun Jul 13 20:35:13 2014
HibernationDevice: RESUME=UUID=489d6aeb-add6-485d-8056-de392a8591b7
InstallationDate: Installed on 2014-03-14 (120 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140310)
MachineType: GIGABYTE M4HM87P-00
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127.4
SourcePackage: linux
StagingDrivers: rtl8821ae
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M4HM87P-00
dmi.board.vendor: GIGABYTE
dmi.board.version: 1.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd02/06/2014:svnGIGABYTE:pnM4HM87P-00:pvr1.x:rvnGIGABYTE:rnM4HM87P-00:rvr1.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: M4HM87P-00
dmi.product.version: 1.x
dmi.sys.vendor: GIGABYTE

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug staging trusty

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https://bugs.launchpad.net/bugs/1341275

Title:
  Kernel panic in rtl8821ae on GB-BXi7-4470R

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After updating the system to linux-image-3.13.0-30-generic (trusty-
  updates), the encounters a kernel panic during boot in the rtl8821ae
  module. This prevents the system from booting.

  This appears to be an issue relating to the mPCI WiFi+BT module
  (Realtek Semiconductor Co., Ltd. RTL8821AE 802.11ac PCIe Wireless
  Network Adapter) included with the system.

  A workaround is to boot using the older linux-image-3.13.0-24-generic
  (trusty).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dcoles     2324 F.... pulseaudio
   /dev/snd/pcmC1D0p:   dcoles     2324 F...m pulseaudio
   /dev/snd/controlC0:  dcoles     2324 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun Jul 13 20:35:13 2014
  HibernationDevice: RESUME=UUID=489d6aeb-add6-485d-8056-de392a8591b7
  InstallationDate: Installed on 2014-03-14 (120 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140310)
  MachineType: GIGABYTE M4HM87P-00
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  StagingDrivers: rtl8821ae
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M4HM87P-00
  dmi.board.vendor: GIGABYTE
  dmi.board.version: 1.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd02/06/2014:svnGIGABYTE:pnM4HM87P-00:pvr1.x:rvnGIGABYTE:rnM4HM87P-00:rvr1.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: M4HM87P-00
  dmi.product.version: 1.x
  dmi.sys.vendor: GIGABYTE

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