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[Bug 1348508] [NEW] [ASUSTeK Computer Inc. U30Jc] suspend/resume failure

 

Public bug reported:

The computer shut down by itself. Impossible to restart it alone with
the battery, or with the battery and the AC. I had to remove the battery
and let the AC to make it boot.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  anarmindon   1857 F.... pulseaudio
Date: Fri Jul 25 08:39:28 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=5d66d8f8-2a19-45ca-beeb-e75cee572bdf
InstallationDate: Installed on 2014-07-17 (8 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140312)
InterpreterPath: /usr/bin/python3.4
Lsusb:
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 04f2:b1b9 Chicony Electronics Co., Ltd Asus Integrated Webcam
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK Computer Inc. U30Jc
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=5196765f-a569-46be-afd5-4545b4a9f0bd ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic  N/A
 linux-firmware                             1.126
SourcePackage: linux
Title: [ASUSTeK Computer Inc. U30Jc] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 01/24/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U30Jc.217
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U30Jc
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU30Jc.217:bd01/24/2011:svnASUSTeKComputerInc.:pnU30Jc:pvr1.0:rvnASUSTeKComputerInc.:rnU30Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U30Jc
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1348508

Title:
  [ASUSTeK Computer Inc. U30Jc] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The computer shut down by itself. Impossible to restart it alone with
  the battery, or with the battery and the AC. I had to remove the
  battery and let the AC to make it boot.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anarmindon   1857 F.... pulseaudio
  Date: Fri Jul 25 08:39:28 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=5d66d8f8-2a19-45ca-beeb-e75cee572bdf
  InstallationDate: Installed on 2014-07-17 (8 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140312)
  InterpreterPath: /usr/bin/python3.4
  Lsusb:
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 04f2:b1b9 Chicony Electronics Co., Ltd Asus Integrated Webcam
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK Computer Inc. U30Jc
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=5196765f-a569-46be-afd5-4545b4a9f0bd ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. U30Jc] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/24/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U30Jc.217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U30Jc
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU30Jc.217:bd01/24/2011:svnASUSTeKComputerInc.:pnU30Jc:pvr1.0:rvnASUSTeKComputerInc.:rnU30Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: U30Jc
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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