kernel-packages team mailing list archive

[galen <frederic.lessard@xxxxxxxxx>]

Public bug reported:

The bug is as follows:

The whole system freezes except the mouse. After 5 seconds, the screen
turns off as if he put on standby.

After 20 to 30 seconds, in most cases, the screen turns back on and it
is possible to resume the job. But sometimes, the screen comes back but
the rest is still frozen and then the screen turns off again, on again
and so on. In this case, a forced reboot is required.

However, while the system is frozen, magic keys (reisub) are still
functional.

I noticed that this bug occurs mainly when I used my pc so active (file
transfer, web browsing, video playback, etc). I left my pc on for
several days without working on it and according to the system log, the
bug has not manifested.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-6-generic 3.16.0-6.11
ProcVersionSignature: Ubuntu 3.16.0-6.11-generic 3.16.0-rc7
Uname: Linux 3.16.0-6-generic x86_64
ApportVersion: 2.14.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lynn       2740 F.... pulseaudio
 /dev/snd/controlC1:  lynn       2740 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jul 29 17:11:03 2014
HibernationDevice: #RESUME=UUID=7d6efaa5-21d8-46ff-b013-bdbeeec0e829
IwConfig:
 tun0      no wireless extensions.

 eth0      no wireless extensions.

 lo        no wireless extensions.
MachineType: System manufacturer System Product Name
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-6-generic root=UUID=09e8d2b6-5539-4289-b78f-b622b738d86e ro quiet splash crashkernel=384M-:128M vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-6-generic N/A
 linux-backports-modules-3.16.0-6-generic  N/A
 linux-firmware                            1.132
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/01/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3602
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: SABERTOOTH P67
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3602:bd11/01/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnSABERTOOTHP67:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages utopic

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https://bugs.launchpad.net/bugs/1349923

Title:
  Freeze pc

Status in “linux” package in Ubuntu:
  New

Bug description:
  The bug is as follows:

  The whole system freezes except the mouse. After 5 seconds, the screen
  turns off as if he put on standby.

  After 20 to 30 seconds, in most cases, the screen turns back on and it
  is possible to resume the job. But sometimes, the screen comes back
  but the rest is still frozen and then the screen turns off again, on
  again and so on. In this case, a forced reboot is required.

  However, while the system is frozen, magic keys (reisub) are still
  functional.

  I noticed that this bug occurs mainly when I used my pc so active
  (file transfer, web browsing, video playback, etc). I left my pc on
  for several days without working on it and according to the system
  log, the bug has not manifested.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-6-generic 3.16.0-6.11
  ProcVersionSignature: Ubuntu 3.16.0-6.11-generic 3.16.0-rc7
  Uname: Linux 3.16.0-6-generic x86_64
  ApportVersion: 2.14.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lynn       2740 F.... pulseaudio
   /dev/snd/controlC1:  lynn       2740 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jul 29 17:11:03 2014
  HibernationDevice: #RESUME=UUID=7d6efaa5-21d8-46ff-b013-bdbeeec0e829
  IwConfig:
   tun0      no wireless extensions.

   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-6-generic root=UUID=09e8d2b6-5539-4289-b78f-b622b738d86e ro quiet splash crashkernel=384M-:128M vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-6-generic N/A
   linux-backports-modules-3.16.0-6-generic  N/A
   linux-firmware                            1.132
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/01/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3602
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: SABERTOOTH P67
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3602:bd11/01/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnSABERTOOTHP67:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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