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[Bug 1351305] [NEW] [Toshiba Portege Z30] Touchpad / Trackpoint recognised as generic mouse

 

Public bug reported:

On fresh install of Ubuntu 14.04 on Toshiba Portege Z30 series with both
"Accupoint pointing device" and "Touch pad pointing device with multi-
touch control" neither are recognised. In system settings the Touchpad
tab is absent from System -> Preferences -> Mouse. Basic pointing and
clicking is possible.

Note that dmesg reports:
...
[    1.197365] serio: i8042 AUX port at 0x60,0x64 irq 12
[    1.197715] mousedev: PS/2 mouse device common for all mice
...
[    1.826029] hub 2-6:1.0: 3 ports detected
[    1.866199] psmouse serio1: alps: Unknown ALPS touchpad: E7=73 03 0a, EC=88 b3 22
...
[    2.901657] input: PS/2 Generic Mouse as /devices/platform/i8042/serio1/input/input6

Typing on the keyboard is seriously hampered by inadvertent touchpad
contact because there is no "disable touchpad on typing" option. A
workaround to this issue would greatly increase the usability of my
computer.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ruth       1842 F.... pulseaudio
 /dev/snd/controlC1:  ruth       1842 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg: [  125.723781] init: plymouth-stop pre-start process (2849) terminated with status 1
Date: Fri Aug  1 13:26:49 2014
InstallationDate: Installed on 2014-04-28 (94 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: TOSHIBA PORTEGE Z35-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=e4122401-9a01-43cd-9739-d0640d0646de ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic  N/A
 linux-firmware                             1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.50
dmi.board.asset.tag: 0000000000
dmi.board.name: PORTEGE Z35-A
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.50:bd04/15/2014:svnTOSHIBA:pnPORTEGEZ35-A:pvrPT243U-01201C:rvnTOSHIBA:rnPORTEGEZ35-A:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE Z35-A
dmi.product.version: PT243U-01201C
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

** Attachment added: "dmesg.txt"
   https://bugs.launchpad.net/bugs/1351305/+attachment/4167367/+files/dmesg.txt

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https://bugs.launchpad.net/bugs/1351305

Title:
  [Toshiba Portege Z30] Touchpad / Trackpoint recognised as generic
  mouse

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  On fresh install of Ubuntu 14.04 on Toshiba Portege Z30 series with
  both "Accupoint pointing device" and "Touch pad pointing device with
  multi-touch control" neither are recognised. In system settings the
  Touchpad tab is absent from System -> Preferences -> Mouse. Basic
  pointing and clicking is possible.

  Note that dmesg reports:
  ...
  [    1.197365] serio: i8042 AUX port at 0x60,0x64 irq 12
  [    1.197715] mousedev: PS/2 mouse device common for all mice
  ...
  [    1.826029] hub 2-6:1.0: 3 ports detected
  [    1.866199] psmouse serio1: alps: Unknown ALPS touchpad: E7=73 03 0a, EC=88 b3 22
  ...
  [    2.901657] input: PS/2 Generic Mouse as /devices/platform/i8042/serio1/input/input6

  Typing on the keyboard is seriously hampered by inadvertent touchpad
  contact because there is no "disable touchpad on typing" option. A
  workaround to this issue would greatly increase the usability of my
  computer.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ruth       1842 F.... pulseaudio
   /dev/snd/controlC1:  ruth       1842 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg: [  125.723781] init: plymouth-stop pre-start process (2849) terminated with status 1
  Date: Fri Aug  1 13:26:49 2014
  InstallationDate: Installed on 2014-04-28 (94 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA PORTEGE Z35-A
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=e4122401-9a01-43cd-9739-d0640d0646de ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 3.50
  dmi.board.asset.tag: 0000000000
  dmi.board.name: PORTEGE Z35-A
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.50:bd04/15/2014:svnTOSHIBA:pnPORTEGEZ35-A:pvrPT243U-01201C:rvnTOSHIBA:rnPORTEGEZ35-A:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE Z35-A
  dmi.product.version: PT243U-01201C
  dmi.sys.vendor: TOSHIBA

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