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[Bug 1350943] Re: [ASUS All Series] suspend/resume failure

 

sn99520, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc7

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-0702

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- [ASUS All Series] suspend/resume failure
+ [ASUS AM1M-A] suspend/resume failure

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1350943

Title:
  [ASUS AM1M-A] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I suspen PC it never resumes.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-6-generic 3.16.0-6.11
  ProcVersionSignature: Ubuntu 3.16.0-6.11-generic 3.16.0-rc7
  Uname: Linux 3.16.0-6-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.5-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  steve      2456 F.... pulseaudio
   /dev/snd/controlC2:  steve      2456 F.... pulseaudio
   /dev/snd/controlC0:  steve      2456 F.... pulseaudio
  Date: Thu Jul 31 18:49:21 2014
  DuplicateSignature: suspend/resume:ASUS All Series:0702
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=7cfe0217-dcf3-47f0-a0f5-dbca0209bd41
  InstallationDate: Installed on 2014-07-13 (18 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: ASUS All Series
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-6-generic.efi.signed root=UUID=6abc1ba3-5b17-404f-a4d7-562829e4d2b5 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-6-generic N/A
   linux-backports-modules-3.16.0-6-generic  N/A
   linux-firmware                            1.132
  RfKill:
   
  SourcePackage: linux
  Title: [ASUS All Series] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/25/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0702
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: AM1M-A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0702:bd06/25/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnAM1M-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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