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Message #74128
[Bug 1351242] Re: [Asus P8H67-M EVO] USB 3.0 problem since at least 3.2.0-64
Johannes Becker, thank you for taking the time to report this bug and
helping to make Ubuntu better. However, I am closing it because the bug
has been fixed in the latest development version of Ubuntu - Trusty
Tahr.
This is a significant bug in Ubuntu. If you need a fix for the bug in
previous versions of Ubuntu, the next step would be to fully reverse
commit bisect the kernel, in order to identify the fix commit via
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
, in addition to performing as much as possible of the SRU Procedure [1]
to bring the need to a developer's attention.
[1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure
** Changed in: linux (Ubuntu)
Status: Confirmed => Fix Released
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https://bugs.launchpad.net/bugs/1351242
Title:
[Asus P8H67-M EVO] USB 3.0 problem since at least 3.2.0-64
Status in “linux” package in Ubuntu:
Fix Released
Bug description:
The problem first occurred with the kernel upgrade to 3.2.0-64 (I
guess) and a Seagate USB 3.0 external HD.
Before the kernel update, everything worked fine.
I guess it is this bug: https://lists.debian.org/debian-
kernel/2014/03/msg00153.html
Mainboard is Asus P8H67-M.
Now I bought a WD Passport ultra harddrive. Same issue:
The WD Passport Ultra harddrive works without problems on a USB 2.0
port, yet when connected to an USB 3.0 port, dmesg shows the following
error:
[ 887.802679] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 887.819755] scsi10 : usb-storage 4-1:1.0
[ 888.815996] scsi 10:0:0:0: Direct-Access WD My Passport 0820 1007 PQ: 0 ANSI: 6
[ 888.816292] scsi 10:0:0:1: Enclosure WD SES Device 1007 PQ: 0 ANSI: 6
[ 888.817656] sd 10:0:0:0: Attached scsi generic sg2 type 0
[ 888.817888] ses 10:0:0:1: Attached Enclosure device
[ 888.817994] ses 10:0:0:1: Attached scsi generic sg3 type 13
[ 919.523155] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 919.536526] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880306f35e00
[ 919.536531] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880306f35e40
uname -a
Linux jb-desktop 3.2.0-67-generic #101-Ubuntu SMP Tue Jul 15 17:46:11
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
lsusb -vvv
[...]
Bus 004 Device 002: ID 1058:0820 Western Digital Technologies, Inc.
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 9
idVendor 0x1058 Western Digital Technologies, Inc.
idProduct 0x0820
bcdDevice 10.07
iManufacturer 1
iProduct 2
iSerial 5
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 44
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 4
bmAttributes 0x80
(Bus Powered)
MaxPower 224mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 6
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
[...]
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 3.02
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 31
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-67-generic 3.2.0-67.101
ProcVersionSignature: Ubuntu 3.2.0-67.101-generic 3.2.60
Uname: Linux 3.2.0-67-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jbecker 2921 F.... xfce4-volumed
jbecker 2988 F.... pulseaudio
/dev/snd/controlC0: jbecker 2921 f.... xfce4-volumed
jbecker 2988 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xfb400000 irq 22'
Mixer name : 'Realtek ALC892'
Components : 'HDA:10ec0892,10438436,00100302'
Controls : 44
Simple ctrls : 21
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xfb080000 irq 17'
Mixer name : 'Nvidia GPU 14 HDMI/DP'
Components : 'HDA:10de0014,10de0101,00100100'
Controls : 24
Simple ctrls : 4
Date: Fri Aug 1 11:36:25 2014
HibernationDevice: RESUME=UUID=e3cb0e30-fce9-4785-b7b1-ddcfa71503d6
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
IwConfig:
lo no wireless extensions.
virbr0 no wireless extensions.
eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-67-generic root=UUID=d9bd8ce0-fb0c-43a6-b69f-39a41c6dd296 ro pci=nomsi quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.2.0-67-generic N/A
linux-backports-modules-3.2.0-67-generic N/A
linux-firmware 1.79.16
RfKill:
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: Upgraded to precise on 2013-05-25 (432 days ago)
WifiSyslog:
dmi.bios.date: 02/11/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1305
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H67-M EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1305:bd02/11/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H67-MEVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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