kernel-packages team mailing list archive

[Johannes Becker <jgbecker.www@xxxxxxxxx>]

Public bug reported:

The problem first occurred with the kernel upgrade to 3.2.0-64 (I guess)
and a Seagate USB 3.0 external HD.

Before the kernel update, everything worked fine.

I guess it is this bug: https://lists.debian.org/debian-
kernel/2014/03/msg00153.html

Mainboard is Asus P8H67-M.

Now I bought a WD Passport ultra harddrive. Same issue:

The WD Passport Ultra harddrive works without problems on a USB 2.0
port, yet when connected to an USB 3.0 port, dmesg shows the following
error:

[ 887.802679] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 887.819755] scsi10 : usb-storage 4-1:1.0
[ 888.815996] scsi 10:0:0:0: Direct-Access WD My Passport 0820 1007 PQ: 0 ANSI: 6
[ 888.816292] scsi 10:0:0:1: Enclosure WD SES Device 1007 PQ: 0 ANSI: 6
[ 888.817656] sd 10:0:0:0: Attached scsi generic sg2 type 0
[ 888.817888] ses 10:0:0:1: Attached Enclosure device
[ 888.817994] ses 10:0:0:1: Attached scsi generic sg3 type 13
[ 919.523155] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 919.536526] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880306f35e00
[ 919.536531] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880306f35e40

uname -a

Linux jb-desktop 3.2.0-67-generic #101-Ubuntu SMP Tue Jul 15 17:46:11
UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

lsusb -vvv

[...]
Bus 004 Device 002: ID 1058:0820 Western Digital Technologies, Inc.
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 3.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 9
  idVendor 0x1058 Western Digital Technologies, Inc.
  idProduct 0x0820
  bcdDevice 10.07
  iManufacturer 1
  iProduct 2
  iSerial 5
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 44
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 4
    bmAttributes 0x80
      (Bus Powered)
    MaxPower 224mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 8 Mass Storage
      bInterfaceSubClass 6 SCSI
      bInterfaceProtocol 80 Bulk-Only
      iInterface 6
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0400 1x 1024 bytes
        bInterval 0
        bMaxBurst 15
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0400 1x 1024 bytes
        bInterval 0
        bMaxBurst 15

[...]
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 3.00
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 3
  bMaxPacketSize0 9
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0003 3.0 root hub
  bcdDevice 3.02
  iManufacturer 3
  iProduct 2
  iSerial 1
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 31
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0004 1x 4 bytes
        bInterval 12
        bMaxBurst 0

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-67-generic 3.2.0-67.101
ProcVersionSignature: Ubuntu 3.2.0-67.101-generic 3.2.60
Uname: Linux 3.2.0-67-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jbecker    2921 F.... xfce4-volumed
                      jbecker    2988 F.... pulseaudio
 /dev/snd/controlC0:  jbecker    2921 f.... xfce4-volumed
                      jbecker    2988 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xfb400000 irq 22'
   Mixer name	: 'Realtek ALC892'
   Components	: 'HDA:10ec0892,10438436,00100302'
   Controls      : 44
   Simple ctrls  : 21
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfb080000 irq 17'
   Mixer name	: 'Nvidia GPU 14 HDMI/DP'
   Components	: 'HDA:10de0014,10de0101,00100100'
   Controls      : 24
   Simple ctrls  : 4
Date: Fri Aug  1 11:36:25 2014
HibernationDevice: RESUME=UUID=e3cb0e30-fce9-4785-b7b1-ddcfa71503d6
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
IwConfig:
 lo        no wireless extensions.
 
 virbr0    no wireless extensions.
 
 eth0      no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-67-generic root=UUID=d9bd8ce0-fb0c-43a6-b69f-39a41c6dd296 ro pci=nomsi quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-67-generic N/A
 linux-backports-modules-3.2.0-67-generic  N/A
 linux-firmware                            1.79.16
RfKill:
 
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: Upgraded to precise on 2013-05-25 (432 days ago)
WifiSyslog:
 
dmi.bios.date: 02/11/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1305
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H67-M EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1305:bd02/11/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H67-MEVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise staging third-party-packages

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1351242

Title:
  Problems with USB 3.0  since 3.2.0-64 (at least) with Asus mainboard

Status in “linux” package in Ubuntu:
  New

Bug description:
  The problem first occurred with the kernel upgrade to 3.2.0-64 (I
  guess) and a Seagate USB 3.0 external HD.

  Before the kernel update, everything worked fine.

  I guess it is this bug: https://lists.debian.org/debian-
  kernel/2014/03/msg00153.html

  Mainboard is Asus P8H67-M.

  Now I bought a WD Passport ultra harddrive. Same issue:

  The WD Passport Ultra harddrive works without problems on a USB 2.0
  port, yet when connected to an USB 3.0 port, dmesg shows the following
  error:

  [ 887.802679] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
  [ 887.819755] scsi10 : usb-storage 4-1:1.0
  [ 888.815996] scsi 10:0:0:0: Direct-Access WD My Passport 0820 1007 PQ: 0 ANSI: 6
  [ 888.816292] scsi 10:0:0:1: Enclosure WD SES Device 1007 PQ: 0 ANSI: 6
  [ 888.817656] sd 10:0:0:0: Attached scsi generic sg2 type 0
  [ 888.817888] ses 10:0:0:1: Attached Enclosure device
  [ 888.817994] ses 10:0:0:1: Attached scsi generic sg3 type 13
  [ 919.523155] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
  [ 919.536526] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880306f35e00
  [ 919.536531] xhci_hcd 0000:05:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880306f35e40

  uname -a

  Linux jb-desktop 3.2.0-67-generic #101-Ubuntu SMP Tue Jul 15 17:46:11
  UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  lsusb -vvv

  [...]
  Bus 004 Device 002: ID 1058:0820 Western Digital Technologies, Inc.
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 3.00
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 9
    idVendor 0x1058 Western Digital Technologies, Inc.
    idProduct 0x0820
    bcdDevice 10.07
    iManufacturer 1
    iProduct 2
    iSerial 5
    bNumConfigurations 1
    Configuration Descriptor:
      bLength 9
      bDescriptorType 2
      wTotalLength 44
      bNumInterfaces 1
      bConfigurationValue 1
      iConfiguration 4
      bmAttributes 0x80
        (Bus Powered)
      MaxPower 224mA
      Interface Descriptor:
        bLength 9
        bDescriptorType 4
        bInterfaceNumber 0
        bAlternateSetting 0
        bNumEndpoints 2
        bInterfaceClass 8 Mass Storage
        bInterfaceSubClass 6 SCSI
        bInterfaceProtocol 80 Bulk-Only
        iInterface 6
        Endpoint Descriptor:
          bLength 7
          bDescriptorType 5
          bEndpointAddress 0x81 EP 1 IN
          bmAttributes 2
            Transfer Type Bulk
            Synch Type None
            Usage Type Data
          wMaxPacketSize 0x0400 1x 1024 bytes
          bInterval 0
          bMaxBurst 15
        Endpoint Descriptor:
          bLength 7
          bDescriptorType 5
          bEndpointAddress 0x02 EP 2 OUT
          bmAttributes 2
            Transfer Type Bulk
            Synch Type None
            Usage Type Data
          wMaxPacketSize 0x0400 1x 1024 bytes
          bInterval 0
          bMaxBurst 15

  [...]
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Couldn't open device, some information will be missing
  Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 3.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 3
    bMaxPacketSize0 9
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0003 3.0 root hub
    bcdDevice 3.02
    iManufacturer 3
    iProduct 2
    iSerial 1
    bNumConfigurations 1
    Configuration Descriptor:
      bLength 9
      bDescriptorType 2
      wTotalLength 31
      bNumInterfaces 1
      bConfigurationValue 1
      iConfiguration 0
      bmAttributes 0xe0
        Self Powered
        Remote Wakeup
      MaxPower 0mA
      Interface Descriptor:
        bLength 9
        bDescriptorType 4
        bInterfaceNumber 0
        bAlternateSetting 0
        bNumEndpoints 1
        bInterfaceClass 9 Hub
        bInterfaceSubClass 0 Unused
        bInterfaceProtocol 0 Full speed (or root) hub
        iInterface 0
        Endpoint Descriptor:
          bLength 7
          bDescriptorType 5
          bEndpointAddress 0x81 EP 1 IN
          bmAttributes 3
            Transfer Type Interrupt
            Synch Type None
            Usage Type Data
          wMaxPacketSize 0x0004 1x 4 bytes
          bInterval 12
          bMaxBurst 0

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-67-generic 3.2.0-67.101
  ProcVersionSignature: Ubuntu 3.2.0-67.101-generic 3.2.60
  Uname: Linux 3.2.0-67-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jbecker    2921 F.... xfce4-volumed
                        jbecker    2988 F.... pulseaudio
   /dev/snd/controlC0:  jbecker    2921 f.... xfce4-volumed
                        jbecker    2988 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xfb400000 irq 22'
     Mixer name	: 'Realtek ALC892'
     Components	: 'HDA:10ec0892,10438436,00100302'
     Controls      : 44
     Simple ctrls  : 21
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xfb080000 irq 17'
     Mixer name	: 'Nvidia GPU 14 HDMI/DP'
     Components	: 'HDA:10de0014,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  Date: Fri Aug  1 11:36:25 2014
  HibernationDevice: RESUME=UUID=e3cb0e30-fce9-4785-b7b1-ddcfa71503d6
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  IwConfig:
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-67-generic root=UUID=d9bd8ce0-fb0c-43a6-b69f-39a41c6dd296 ro pci=nomsi quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-67-generic N/A
   linux-backports-modules-3.2.0-67-generic  N/A
   linux-firmware                            1.79.16
  RfKill:
   
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: Upgraded to precise on 2013-05-25 (432 days ago)
  WifiSyslog:
   
  dmi.bios.date: 02/11/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1305
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8H67-M EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1305:bd02/11/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H67-MEVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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