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Message #75360
[Bug 1356213] [NEW] package linux-image-3.13.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
Public bug reported:
I was working in Chrome and system suddelny freezes. I could move my
mouse inside the window but could not get out of the borders. And system
was not responding to any clicks or any keybord buttons or shortcuts.
This happens a lot. Usually always when I work on linux at least once...
It is really annoying because only hard reboot helps.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-33-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: guest-NTerCZ 3041 F.... pulseaudio
laykou 4113 F.... pulseaudio
/dev/snd/controlC0: guest-NTerCZ 3041 F.... pulseaudio
laykou 4113 F.... pulseaudio
Date: Wed Aug 13 09:06:55 2014
DuplicateSignature: package:linux-image-3.13.0-33-generic:(not installed):subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=24991cd3-431f-4b61-adac-bc71a7dc93c5
InstallationDate: Installed on 2014-03-27 (138 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X58A-UD3R
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=7a64f0b8-a741-4624-85d0-cd5412927d0c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9
RfKill:
SourcePackage: linux
Title: package linux-image-3.13.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to trusty on 2014-06-22 (51 days ago)
dmi.bios.date: 08/24/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FB
dmi.board.name: X58A-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFB:bd08/24/2010:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-package trusty
--
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1356213
Title:
package linux-image-3.13.0-33-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I was working in Chrome and system suddelny freezes. I could move my
mouse inside the window but could not get out of the borders. And
system was not responding to any clicks or any keybord buttons or
shortcuts.
This happens a lot. Usually always when I work on linux at least
once... It is really annoying because only hard reboot helps.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-33-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: guest-NTerCZ 3041 F.... pulseaudio
laykou 4113 F.... pulseaudio
/dev/snd/controlC0: guest-NTerCZ 3041 F.... pulseaudio
laykou 4113 F.... pulseaudio
Date: Wed Aug 13 09:06:55 2014
DuplicateSignature: package:linux-image-3.13.0-33-generic:(not installed):subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=24991cd3-431f-4b61-adac-bc71a7dc93c5
InstallationDate: Installed on 2014-03-27 (138 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X58A-UD3R
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=7a64f0b8-a741-4624-85d0-cd5412927d0c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9
RfKill:
SourcePackage: linux
Title: package linux-image-3.13.0-33-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to trusty on 2014-06-22 (51 days ago)
dmi.bios.date: 08/24/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FB
dmi.board.name: X58A-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFB:bd08/24/2010:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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