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[Bug 1357475] [NEW] [Acer AO722] suspend/resume failure

 

Public bug reported:

after going into sleep mode (when I close the lid of the netbook)
computer will not turn on again, there is no image on the monitor, but
the system seems to work, because you can turn off the computer by
pressing the power button, and enter eclipses

Acer AO-722, with AMD C-60 CPU, GPU intagrated Radeon HD6290, not
proprieritary drivers in system

Ubuntu x64

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-8-generic 3.16.0-8.13
ProcVersionSignature: Ubuntu 3.16.0-8.13-generic 3.16.0
Uname: Linux 3.16.0-8-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.5-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  alexu      2332 F.... pulseaudio
 /dev/snd/controlC0:  alexu      2332 F.... pulseaudio
Date: Fri Aug 15 08:40:43 2014
DuplicateSignature: suspend/resume:Acer AO722:V1.08
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=63f1ee93-1713-4741-9fda-4c9710451f97
InstallationDate: Installed on 2014-08-03 (12 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64+mac (20140803)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer AO722
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-8-generic root=UUID=3311afff-4d6a-43c0-bfca-0c3a24b01268 ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-8-generic N/A
 linux-backports-modules-3.16.0-8-generic  N/A
 linux-firmware                            1.132
SourcePackage: linux
Title: [Acer AO722] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 12/06/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE10-BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08:
dmi.product.name: AO722
dmi.product.version: V1.08
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops need-duplicate-check resume suspend utopic

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https://bugs.launchpad.net/bugs/1357475

Title:
  [Acer AO722] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  after going into sleep mode (when I close the lid of the netbook)
  computer will not turn on again, there is no image on the monitor, but
  the system seems to work, because you can turn off the computer by
  pressing the power button, and enter eclipses

  Acer AO-722, with AMD C-60 CPU, GPU intagrated Radeon HD6290, not
  proprieritary drivers in system

  Ubuntu x64

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-8-generic 3.16.0-8.13
  ProcVersionSignature: Ubuntu 3.16.0-8.13-generic 3.16.0
  Uname: Linux 3.16.0-8-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.5-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alexu      2332 F.... pulseaudio
   /dev/snd/controlC0:  alexu      2332 F.... pulseaudio
  Date: Fri Aug 15 08:40:43 2014
  DuplicateSignature: suspend/resume:Acer AO722:V1.08
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=63f1ee93-1713-4741-9fda-4c9710451f97
  InstallationDate: Installed on 2014-08-03 (12 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64+mac (20140803)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer AO722
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-8-generic root=UUID=3311afff-4d6a-43c0-bfca-0c3a24b01268 ro
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-8-generic N/A
   linux-backports-modules-3.16.0-8-generic  N/A
   linux-firmware                            1.132
  SourcePackage: linux
  Title: [Acer AO722] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 12/06/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE10-BZ
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: AO722
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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