← Back to team overview

kernel-packages team mailing list archive

[Bug 1357550] Missing required logs.


This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1357550

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  [3.13.0-34] SiS Network card doesn't work after upgrading to ubuntu

Status in “linux” package in Ubuntu:

Bug description:
  After upgrading from 12.04 to 14.04, I have no internet anymore. It
  seems like a problem with the network card driver, but I'm not sure.
  This is some information.

  $ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  $ uname -r

  $ sudo lspci -vnvn | grep Ethernet -A12
  00:04.0 Ethernet controller [0200]: Silicon Integrated Systems [SiS] 191 Gigabit Ethernet Adapter [1039:0191] (rev 02)
    Subsystem: Foxconn Internation, Inc. Device [105b:0c9e]
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin A routed to IRQ19
    Region 0: Memory at fdffc000 (32-bit, non-prefetchable) [size=128]
    Region 1: I/O ports at fe00 [size=128]
    Capabilities: [40] Power Management version 2
      Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
      Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
    Kernel driver in use: sis190

  $ dmesg | grep sis190
  [    1.400322] sis190: sis190 Gigabit Ethernet driver 1.4 loaded
  [    1.400550] sis190: 0000:00:04.0: Read MAC address from EEPROM
  [    1.400553] sis190: 0000:00:04.0: Error EEPROM read 0lsblsb_
  [    1.400556] sis190: 0000:00:04.0: Read MAC address from APC
  [    1.476036] sis190: 0000:00:04.0: unknown PHY 0x1c:0xc910 transceiver at address 1
  [    1.988040] sis190: 0000:00:04.0: Usings transceiver at address 1 as default
  [    2.020319] sis190 0000:00:04.0 eth0: 0000:00:04.0: SiS 191 PCI Gigabit Ethernet adapter at f840a000 (IRQ: 19), 00:1c:25:4d:d0:fc
  [    2.020323] sis190 0000:00:04.0 eth0: RGMII mode.
  [    2.400332] sis190 0000:00:04.0 eth0: Enabling Auto-negotiation
  [   34.208035] sis190 0000:00:04.0 eth0: mii ext = 0000
  [   34.232047] sis190 0000:00:04.0 eth0: mii lpa=45e1 adv=01e1 exp=0007
  [   34.232056] sis190 0000:00:04.0 eth0: link on 100 Mbps Full Duplex mode
  [  202.712030] sis190 0000:00:04.0 eth0: auto-negotiating...

  Let me know what other info I can provide...

To manage notifications about this bug go to: