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[Bug 884210] Re: PCI/internal sound not working randomly, random hangs: "cannot set freq 16000 to ep 0x86" shown in syslog


ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
 /dev/snd/controlC1:  brooks    29057 F.... pulseaudio
 /dev/snd/controlC2:  brooks    29057 F.... pulseaudio
 /dev/snd/controlC0:  brooks    29057 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2014-04-15 (131 days ago)
InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: empty empty
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 astdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=UUID=b0d5cc69-bc68-48cb-b774-dd7ccf252c6e ro nomdmonddf nomdmonisw nomdmonddf nomdmonisw
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic
 linux-restricted-modules-3.13.0-34-generic N/A
 linux-backports-modules-3.13.0-34-generic  N/A
 linux-firmware                             1.127.5
 2: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
Tags:  trusty
Uname: Linux 3.13.0-34-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-04-22 (124 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/17/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 'V1.05  '
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: S7025
dmi.board.vendor: TYAN
dmi.board.version: empty
dmi.chassis.asset.tag: empty
dmi.chassis.type: 17
dmi.chassis.vendor: empty
dmi.chassis.version: empty
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr'V1.05':bd03/17/2010:svnempty:pnempty:pvrempty:rvnTYAN:rnS7025:rvrempty:cvnempty:ct17:cvrempty:
dmi.product.name: empty
dmi.product.version: empty
dmi.sys.vendor: empty

** Tags added: apport-collected trusty

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  PCI/internal sound not working randomly, random hangs: "cannot set
  freq 16000 to ep 0x86" shown in syslog

Status in “linux” package in Ubuntu:
Status in “linux” package in Fedora:

Bug description:
  The sound works fines most of the fines, however on random boots, no
  sound is produced and after logging in the sound preferences does not
  show any device input/output device.

  When this happens the dmesg output is flooded with:
  2:3:1: cannot set freq 16000 to ep 0x86

  I have plugged at Logitech, Inc. QuickCam E 3500, so it might be related to:
  Logitech, Inc. QuickCam E 3500

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: alsa-base 1.0.24+dfsg-0ubuntu2
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
   /dev/snd/controlC1:  janito     2970 F.... pulseaudio
   /dev/snd/pcmC2D0c:   janito     2970 F...m pulseaudio
   /dev/snd/controlC0:  janito     2970 F.... pulseaudio
   Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 54'
     Mixer name	: 'Realtek ALC889'
     Components	: 'HDA:10ec0889,1458a132,00100004'
     Controls      : 40
     Simple ctrls  : 23
   Card hw:1 'NVidia'/'HDA NVidia at 0xf9ffc000 irq 17'
     Mixer name	: 'Nvidia GPU 12 HDMI/DP'
     Components	: 'HDA:10de0012,10de0101,00100100'
     Controls      : 16
     Simple ctrls  : 4
   Card hw:2 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-0000:00:1a.7-2, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:09a4'
     Controls      : 2
     Simple ctrls  : 1
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 1 [0%] [23.00dB] [on]
  Date: Mon Oct 31 12:47:13 2011
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  PackageArchitecture: all
   PATH=(custom, user)
  PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
  PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: Daemon not responding.
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: Upgraded to oneiric on 2011-09-26 (34 days ago)
  dmi.bios.date: 08/04/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: Fh3
  dmi.board.name: X58A-UD3R
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFh3:bd08/04/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: X58A-UD3R
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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