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Message #77099
[Bug 884210] Re: PCI/internal sound not working randomly, random hangs: "cannot set freq 16000 to ep 0x86" shown in syslog
Brooks B, thank you for your comment. Unfortunately, this bug report is not scoped to you, or your problem. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
As well, please do not announce in this report you created a new bug
report.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
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https://bugs.launchpad.net/bugs/884210
Title:
PCI/internal sound not working randomly, random hangs: "cannot set
freq 16000 to ep 0x86" shown in syslog
Status in “linux” package in Ubuntu:
Incomplete
Status in “linux” package in Fedora:
Unknown
Bug description:
The sound works fines most of the fines, however on random boots, no
sound is produced and after logging in the sound preferences does not
show any device input/output device.
When this happens the dmesg output is flooded with:
2:3:1: cannot set freq 16000 to ep 0x86
I have plugged at Logitech, Inc. QuickCam E 3500, so it might be related to:
Logitech, Inc. QuickCam E 3500
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: alsa-base 1.0.24+dfsg-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: janito 2970 F.... pulseaudio
/dev/snd/pcmC2D0c: janito 2970 F...m pulseaudio
/dev/snd/controlC0: janito 2970 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 54'
Mixer name : 'Realtek ALC889'
Components : 'HDA:10ec0889,1458a132,00100004'
Controls : 40
Simple ctrls : 23
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xf9ffc000 irq 17'
Mixer name : 'Nvidia GPU 12 HDMI/DP'
Components : 'HDA:10de0012,10de0101,00100100'
Controls : 16
Simple ctrls : 4
Card2.Amixer.info:
Card hw:2 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-0000:00:1a.7-2, high speed'
Mixer name : 'USB Mixer'
Components : 'USB046d:09a4'
Controls : 2
Simple ctrls : 1
Card2.Amixer.values:
Simple mixer control 'Mic',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
Capture channels: Mono
Limits: Capture 0 - 3072
Mono: Capture 1 [0%] [23.00dB] [on]
Date: Mon Oct 31 12:47:13 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=pt:pt_BR:en
PATH=(custom, user)
LANG=pt_PT.UTF-8
SHELL=/bin/bash
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Daemon not responding.
PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: Daemon not responding.
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: Upgraded to oneiric on 2011-09-26 (34 days ago)
dmi.bios.date: 08/04/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: Fh3
dmi.board.name: X58A-UD3R
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFh3:bd08/04/2011:svnGigabyteTechnologyCo.,Ltd.:pnX58A-UD3R:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnX58A-UD3R:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: X58A-UD3R
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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