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[Bug 1362783] [NEW] [Hewlett-Packard HP ENVY 6 Notebook PC] suspend/resume failure

 

Public bug reported:

click suspend, laptop freezes

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-11-generic 3.16.0-11.16
ProcVersionSignature: Ubuntu 3.16.0-11.16-generic 3.16.1
Uname: Linux 3.16.0-11-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.6-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  dimon      2922 F.... pulseaudio
CRDA:
 country UA: DFS-UNSET
 	(2400 - 2483 @ 40), (N/A, 20), NO-OUTDOOR
 	(5150 - 5350 @ 40), (N/A, 20), NO-OUTDOOR
 	(57240 - 65880 @ 2160), (N/A, 40), NO-OUTDOOR
Date: Thu Aug 28 21:46:53 2014
DuplicateSignature: suspend/resume:Hewlett-Packard HP ENVY 6 Notebook PC:F.23
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2014-06-26 (63 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP ENVY 6 Notebook PC
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-11-generic root=UUID=6dc74335-032a-485e-9597-5ca228ac789f ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-11-generic N/A
 linux-backports-modules-3.16.0-11-generic  N/A
 linux-firmware                             1.132
SourcePackage: linux
SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
Title: [Hewlett-Packard HP ENVY 6 Notebook PC] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 01/15/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.23
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1897
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 72.66
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.23:bd01/15/2013:svnHewlett-Packard:pnHPENVY6NotebookPC:pvr0795100000205600000320100:rvnHewlett-Packard:rn1897:rvr72.66:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 6 Notebook PC
dmi.product.version: 0795100000205600000320100
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops package-from-proposed resume suspend utopic

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https://bugs.launchpad.net/bugs/1362783

Title:
  [Hewlett-Packard HP ENVY 6 Notebook PC] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  click suspend, laptop freezes

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-11-generic 3.16.0-11.16
  ProcVersionSignature: Ubuntu 3.16.0-11.16-generic 3.16.1
  Uname: Linux 3.16.0-11-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.6-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dimon      2922 F.... pulseaudio
  CRDA:
   country UA: DFS-UNSET
   	(2400 - 2483 @ 40), (N/A, 20), NO-OUTDOOR
   	(5150 - 5350 @ 40), (N/A, 20), NO-OUTDOOR
   	(57240 - 65880 @ 2160), (N/A, 40), NO-OUTDOOR
  Date: Thu Aug 28 21:46:53 2014
  DuplicateSignature: suspend/resume:Hewlett-Packard HP ENVY 6 Notebook PC:F.23
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2014-06-26 (63 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP ENVY 6 Notebook PC
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-11-generic root=UUID=6dc74335-032a-485e-9597-5ca228ac789f ro rootflags=subvol=@ quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-11-generic N/A
   linux-backports-modules-3.16.0-11-generic  N/A
   linux-firmware                             1.132
  SourcePackage: linux
  SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
  Title: [Hewlett-Packard HP ENVY 6 Notebook PC] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/15/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.23
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 1897
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 72.66
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.23:bd01/15/2013:svnHewlett-Packard:pnHPENVY6NotebookPC:pvr0795100000205600000320100:rvnHewlett-Packard:rn1897:rvr72.66:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY 6 Notebook PC
  dmi.product.version: 0795100000205600000320100
  dmi.sys.vendor: Hewlett-Packard

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