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[Bug 1362958] Re: [Toshiba Tecra R850-14Q] suspend/resume failure

 

Pawel Stolwski, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc2

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-4.10
** Tags added: latest-bios-4.10

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https://bugs.launchpad.net/bugs/1362958

Title:
  [Toshiba Tecra R850-14Q] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Resume doesn't work for me in Ubuntu 14.04. When I close the lid, or
  issue pm-suspend manually, the system gets suspended, but opening the
  lid results in black screen and laptop fan gets really loud. There is
  no way to recover from that. Reproducible every time.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pawel      4150 F.... pulseaudio
  Date: Fri Aug 29 08:52:53 2014
  DuplicateSignature: suspend/resume:TOSHIBA TECRA R850:Version 3.00
  ExecutablePath: /usr/share/apport/apportcheckresume
  ExecutableTimestamp: 1406572220
  Failure: suspend/resume
  InstallationDate: Installed on 2014-04-12 (138 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140411)
  InterpreterPath: /usr/bin/python3.4
  MachineType: TOSHIBA TECRA R850
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcCwd: /
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=c52f003e-a221-4500-a0ee-11d9d7617244 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [TOSHIBA TECRA R850] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 08/06/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 3.00
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.00:bd08/06/2011:svnTOSHIBA:pnTECRAR850:pvrPT525E-00V00QPL:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: TECRA R850
  dmi.product.version: PT525E-00V00QPL
  dmi.sys.vendor: TOSHIBA

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