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[Bug 1362958] [NEW] [TOSHIBA TECRA R850] suspend/resume failure

 

Public bug reported:

Resume doesn't work for me in Ubuntu 14.04. When I close the lid, or
issue pm-suspend manually, the system gets suspended, but opening the
lid results in black screen and laptop fan gets really loud. There is no
way to recover from that. Reproducible every time.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pawel      4150 F.... pulseaudio
Date: Fri Aug 29 08:52:53 2014
DuplicateSignature: suspend/resume:TOSHIBA TECRA R850:Version 3.00
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1406572220
Failure: suspend/resume
InstallationDate: Installed on 2014-04-12 (138 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140411)
InterpreterPath: /usr/bin/python3.4
MachineType: TOSHIBA TECRA R850
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=c52f003e-a221-4500-a0ee-11d9d7617244 ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-34-generic N/A
 linux-backports-modules-3.13.0-34-generic  N/A
 linux-firmware                             1.127.5
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: [TOSHIBA TECRA R850] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 08/06/2011
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.00
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.00:bd08/06/2011:svnTOSHIBA:pnTECRAR850:pvrPT525E-00V00QPL:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA R850
dmi.product.version: PT525E-00V00QPL
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend

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https://bugs.launchpad.net/bugs/1362958

Title:
  [TOSHIBA TECRA R850] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Resume doesn't work for me in Ubuntu 14.04. When I close the lid, or
  issue pm-suspend manually, the system gets suspended, but opening the
  lid results in black screen and laptop fan gets really loud. There is
  no way to recover from that. Reproducible every time.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pawel      4150 F.... pulseaudio
  Date: Fri Aug 29 08:52:53 2014
  DuplicateSignature: suspend/resume:TOSHIBA TECRA R850:Version 3.00
  ExecutablePath: /usr/share/apport/apportcheckresume
  ExecutableTimestamp: 1406572220
  Failure: suspend/resume
  InstallationDate: Installed on 2014-04-12 (138 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140411)
  InterpreterPath: /usr/bin/python3.4
  MachineType: TOSHIBA TECRA R850
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcCwd: /
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=c52f003e-a221-4500-a0ee-11d9d7617244 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [TOSHIBA TECRA R850] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 08/06/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 3.00
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.00:bd08/06/2011:svnTOSHIBA:pnTECRAR850:pvrPT525E-00V00QPL:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: TECRA R850
  dmi.product.version: PT525E-00V00QPL
  dmi.sys.vendor: TOSHIBA

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