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Message #78478
[Bug 1341925] Re: [Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
May I request that this bug be upgraded to high priority. (P1) As this
is not just a 3147 issue and it's not ACPI related. If you look here.
https://www.google.com/?gws_rd=ssl#q=ubuntu+14.04+won%27t+shut+down&spell=1
This is being reported in the forums and across the web in a wide
variety of hardware. Right now the solution is fairly straight forward.
Install something other than 14.04. This also is reported in but
1346269 as well With different HW.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1346269 Thank you.
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https://bugs.launchpad.net/bugs/1341925
Title:
[Dell Inspiron 11 - 3147] System will hang on reboot / poweroff
Status in HWE Next Project:
Incomplete
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
CID: 201403-14888 Dell Inspiron 11 - 3147
While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding.
This issue happens right after 14.04 installation with USB stick.
If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting:
* Deactivating swap... [OK]
* Unmounting local filesystems... [OK]
* Will now restart
Steps:
1. Install 14.04, reboot to desktop
2. Try to reboot again
Expect result:
* System could be reboot normally
Actual result:
* It will stuck on the Ubuntu splash screen, the only way to power it off is to hold the power button
Same thing could be apply to "Shut Down"
* Unmounting local filesystems... [OK]
* Will now halt
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1431 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Jul 14 22:25:58 2014
HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd
InstallationDate: Installed on 2014-07-15 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 11 - 3147
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 00K010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A01
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01:
dmi.product.name: Inspiron 11 - 3147
dmi.sys.vendor: Dell Inc.
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