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[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

Public bug reported:

CID: 201403-14888 Dell Inspiron 11 - 3147

While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding.
This issue happens right after 14.04 installation with USB stick.

If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting:
* Deactivating swap...                         [OK]
* Unmounting local filesystems...              [OK]
* Will now restart

Steps:
1. Install 14.04, reboot to desktop
2. Try to reboot again

Expect result:
* System could be reboot normally

Actual result:
* It will stuck on the Ubuntu splash screen, the only to power it off is to hold the power button

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1431 F.... pulseaudio
CRDA:
 country TW:
 	(2402 - 2472 @ 40), (3, 27)
 	(5270 - 5330 @ 40), (3, 17), DFS
 	(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Jul 14 22:25:58 2014
HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd
InstallationDate: Installed on 2014-07-15 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 11 - 3147
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 00K010
dmi.board.vendor: Dell Inc.
dmi.board.version: D02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A01
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01:
dmi.product.name: Inspiron 11 - 3147
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Medium
     Assignee: Anthony Wong (anthonywong)
         Status: Confirmed


** Tags: 201403-14888 amd64 apport-bug blocks-hwcert taipei-lab trusty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1341925

Title:
  [Dell Inspiron 11 - 3147] System will stuck on reboot

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201403-14888 Dell Inspiron 11 - 3147

  While rebooting this system, it will stuck on the Ubuntu splash screen, caps lock LED will be not responding.
  This issue happens right after 14.04 installation with USB stick.

  If you press F1 right after the Ubuntu splash screen appears, you will see the message indicating it's now rebooting:
  * Deactivating swap...                         [OK]
  * Unmounting local filesystems...              [OK]
  * Will now restart

  Steps:
  1. Install 14.04, reboot to desktop
  2. Try to reboot again

  Expect result:
  * System could be reboot normally

  Actual result:
  * It will stuck on the Ubuntu splash screen, the only to power it off is to hold the power button

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1431 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Mon Jul 14 22:25:58 2014
  HibernationDevice: RESUME=UUID=b30f45e9-6fc7-4aa0-adff-37e7c87c19cd
  InstallationDate: Installed on 2014-07-15 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 11 - 3147
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=cc246aa9-85c1-49ac-b06b-6c0f4e37dbea ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 00K010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: D02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A01
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd05/05/2014:svnDellInc.:pnInspiron11-3147:pvr:rvnDellInc.:rn00K010:rvrD02:cvnDellInc.:ct8:cvrA01:
  dmi.product.name: Inspiron 11 - 3147
  dmi.sys.vendor: Dell Inc.

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