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Message #78496
[Bug 1364150] Re: package linux-image-3.13.0-35-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug. I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.
** Information type changed from Private Security to Public
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https://bugs.launchpad.net/bugs/1364150
Title:
package linux-image-3.13.0-35-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
package linux-image-3.13.0-35-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1 help
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: boss 1746 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Tue Sep 2 00:01:33 2014
DpkgHistoryLog:
Start-Date: 2014-09-02 00:00:49
Commandline: /usr/sbin/synaptic
Install: linux-image-extra-3.13.0-35-generic:i386 (3.13.0-35.62, automatic), toshset:i386 (1.76-4, automatic), acpi-support:i386 (0.142), linux-image-3.13.0-30-generic:i386 (3.13.0-30.55, automatic), acpid:i386 (2.0.21-1ubuntu2, automatic), linux-headers-3.13.0-35:i386 (3.13.0-35.62, automatic), linux-headers-3.13.0-35-generic:i386 (3.13.0-35.62, automatic), linux-image-3.13.0-35-generic:i386 (3.13.0-35.62, automatic), acct:i386 (6.5.5-1ubuntu5)
Upgrade: linux-image-extra-3.13.0-30-generic:i386 (3.13.0-30.54, 3.13.0-30.55), linux-generic:i386 (3.13.0.32.38, 3.13.0.35.42), linux-image-generic:i386 (3.13.0.32.38, 3.13.0.35.42), linux-headers-generic:i386 (3.13.0.32.38, 3.13.0.35.42)
Remove: linux-image-extra-3.13.0-32-generic:i386 (3.13.0-32.57)
DuplicateSignature: package:linux-image-3.13.0-35-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=cdaa4aa9-6e0c-49c0-8a36-e6c7f8a423d4
InstallationDate: Installed on 2014-07-03 (60 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 03f0:3d11 Hewlett-Packard OfficeJet 4215
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer TravelMate 4000
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=/dev/mapper/lubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-35-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/06/2004
dmi.bios.vendor: ACER
dmi.bios.version: 3A06
dmi.board.name: TravelMate 4000
dmi.board.vendor: Acer
dmi.board.version: Rev 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A06:bd08/06/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: TravelMate 4000
dmi.product.version: Rev 1
dmi.sys.vendor: Acer
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