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[Bug 1364150] Re: package linux-image-3.13.0-35-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1364150

Title:
  package linux-image-3.13.0-35-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  package linux-image-3.13.0-35-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1                         help

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  boss       1746 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Tue Sep  2 00:01:33 2014
  DpkgHistoryLog:
   Start-Date: 2014-09-02  00:00:49
   Commandline: /usr/sbin/synaptic
   Install: linux-image-extra-3.13.0-35-generic:i386 (3.13.0-35.62, automatic), toshset:i386 (1.76-4, automatic), acpi-support:i386 (0.142), linux-image-3.13.0-30-generic:i386 (3.13.0-30.55, automatic), acpid:i386 (2.0.21-1ubuntu2, automatic), linux-headers-3.13.0-35:i386 (3.13.0-35.62, automatic), linux-headers-3.13.0-35-generic:i386 (3.13.0-35.62, automatic), linux-image-3.13.0-35-generic:i386 (3.13.0-35.62, automatic), acct:i386 (6.5.5-1ubuntu5)
   Upgrade: linux-image-extra-3.13.0-30-generic:i386 (3.13.0-30.54, 3.13.0-30.55), linux-generic:i386 (3.13.0.32.38, 3.13.0.35.42), linux-image-generic:i386 (3.13.0.32.38, 3.13.0.35.42), linux-headers-generic:i386 (3.13.0.32.38, 3.13.0.35.42)
   Remove: linux-image-extra-3.13.0-32-generic:i386 (3.13.0-32.57)
  DuplicateSignature: package:linux-image-3.13.0-35-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=cdaa4aa9-6e0c-49c0-8a36-e6c7f8a423d4
  InstallationDate: Installed on 2014-07-03 (60 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 002: ID 03f0:3d11 Hewlett-Packard OfficeJet 4215
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer TravelMate 4000
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=/dev/mapper/lubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-35-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/06/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A06
  dmi.board.name: TravelMate 4000
  dmi.board.vendor: Acer
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnACER:bvr3A06:bd08/06/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 4000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

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