kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Kristen French, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/latitude-e6400/drivers an update to your BIOS is available (A34). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a34

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- system crash after opening laptop from suspend
+ [Dell Latitude E6400] System crashes after opening laptop from suspend

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1366432

Title:
  [Dell Latitude E6400] System crashes after opening laptop from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Fresh install of

  edubuntu 14.04 LTS   on a 
  laptop Dell latitude E6400; 

  rather than allowing the user to log back in, the laptop crashes after
  closing and opening the lid.  Shows a login screen as if the computer
  is locked, but the keyboard does not respond.  Mouse pad allows
  movement of the cursor, but clicking on icons to try to shut down
  properly does not work.  Must use power button to perform a hard
  reboot.  Thus far has been a problem on two of these laptops with the
  same edubuntu install.

  Used ubuntu-bug linux command to generate this report.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  godric     2003 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep  6 19:37:02 2014
  HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
  InstallationDate: Installed on 2014-08-20 (17 days ago)
  InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
  MachineType: Dell Inc. Latitude E6400
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/11/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0U695R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E6400
  dmi.sys.vendor: Dell Inc.

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