kernel-packages team mailing list archive

[Kristen French <frenchkl@xxxxxxxxx>]

Public bug reported:

Fresh install of

edubuntu 14.04 LTS   on a 
laptop Dell latitude E6400; 

rather than allowing the user to log back in, the laptop crashes after
closing and opening the lid.  Shows a login screen as if the computer is
locked, but the keyboard does not respond.  Mouse pad allows movement of
the cursor, but clicking on icons to try to shut down properly does not
work.  Must use power button to perform a hard reboot.  Thus far has
been a problem on two of these laptops with the same edubuntu install.

Used ubuntu-bug linux command to generate this report.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  godric     2003 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Sep  6 19:37:02 2014
HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
InstallationDate: Installed on 2014-08-20 (17 days ago)
InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
MachineType: Dell Inc. Latitude E6400
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic  N/A
 linux-firmware                             1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0U695R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1366432

Title:
  system crash after opening laptop from suspend

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Fresh install of

  edubuntu 14.04 LTS   on a 
  laptop Dell latitude E6400; 

  rather than allowing the user to log back in, the laptop crashes after
  closing and opening the lid.  Shows a login screen as if the computer
  is locked, but the keyboard does not respond.  Mouse pad allows
  movement of the cursor, but clicking on icons to try to shut down
  properly does not work.  Must use power button to perform a hard
  reboot.  Thus far has been a problem on two of these laptops with the
  same edubuntu install.

  Used ubuntu-bug linux command to generate this report.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  godric     2003 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep  6 19:37:02 2014
  HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
  InstallationDate: Installed on 2014-08-20 (17 days ago)
  InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
  MachineType: Dell Inc. Latitude E6400
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/11/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0U695R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E6400
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1366432/+subscriptions