kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

J.D., as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=7241920#N7497 an update to your BIOS is available (F.07). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Summary changed:

- Touchpad recognized as generic mouse, scroll not working
+ [HP Pavilion 14-v062us Notebook PC] Touchpad recognized as generic mouse, scroll not working

** Tags added: bios-outdated-f.07

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https://bugs.launchpad.net/bugs/1366382

Title:
  [HP Pavilion 14-v062us Notebook PC] Touchpad recognized as generic
  mouse, scroll not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  Package: It is unclear to me which package is responsible.

  Expected Behavior: For the touchpad and/or ELAN touchscreen to have
  scroll capability.

  Actual Touchpad Behavior: When two or three fingers are put on the
  touchpad and a scrolling motion is made (in the center, or at either
  side), it causes the mouse to move as if it were being moved normally
  sometimes, other times the mouse stays still and doesn't move, but no
  scrolling is accomplished and the cursor doesn't change to a scrolling
  cursor.

  Actual Touchscreen Behavior: The touch screen shows the same behavior,
  except there is no case when the mouse stays still, it will always
  move as if being moved normally. In addition, the touchscreen's
  precision is markedly rough compared to my experience using this same
  touchscreen on Windows 8.1 (which has since been wiped from this
  machine, with pleasure).

  Touchpad Capabilities: Normal mouse movement, right-click using
  touchpad button, left-click using touchpad button, tap-to-click using
  touchpad, dragging the mouse while something is selected (either with
  the buttons or tap-to-click).

  Touchscreen Capabilities: Normal mouse movement, single-tap to select,
  dragging things after selecting them.

  "xinput list" gives me:

  ⎡ Virtual core pointer                    	      	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              id=4	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=9	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=12	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	        id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard           	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	      	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	      	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	      	id=8	[slave  keyboard (3)]
      ↳ HP Truevision HD                        	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard          	id=11	[slave  keyboard (3)]
      ↳ HP WMI hotkeys                          	      	id=13	[slave  keyboard (3)]
      ↳ HP Wireless hotkeys                     	id=14	[slave  keyboard (3)]

  I searched the forums and tried all permutations of making sure
  synaptics is installed, tweaking settings for the mouse, and disabling
  'psmouse', but nothing works.

  If any outputs or tests need to be done on my end to give you more
  information, please just let me know. I'm happy to help so this bug
  can be fixed!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic i686
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  one        1962 F.... pulseaudio
   /dev/snd/controlC1:  one        1962 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Sep  6 14:02:01 2014
  HibernationDevice: RESUME=UUID=f95ef58b-eb3c-40a9-a650-b82557d76997
  InstallationDate: Installed on 2014-09-06 (0 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
  MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=2a992305-71e3-4ca2-beff-ff1b0e60bdc5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/11/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 227D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 77.13
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.06:bd06/11/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn227D:rvr77.13:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 14 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

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