kernel-packages team mailing list archive

["J.D." <onari.bleu@xxxxxxxxx>]

Hi,

I'm sorry, but I can't do that for you because I installed Linux on the
entire hard drive. I don't have a backup copy of Windows 8.1 (because it
was awful and I didn't want to keep it), and I don't have installation
disks for any other versions of Windows that are compatible with the
BIOS software update. If I had known this before, I would have updated
before wiping the drive. What I can tell you is that the scroll function
worked in Windows 8.1 -- so I know it had the capacity to work. I'm
sorry I can't help you more with that.

If I'm mistaken and there is some way to update it without Windows,
please let me know. I'd be happy to try!

J.D.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1366382

Title:
  [HP Pavilion 14-v062us Notebook PC] Touchpad recognized as generic
  mouse, scroll not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  Package: It is unclear to me which package is responsible.

  Expected Behavior: For the touchpad and/or ELAN touchscreen to have
  scroll capability.

  Actual Touchpad Behavior: When two or three fingers are put on the
  touchpad and a scrolling motion is made (in the center, or at either
  side), it causes the mouse to move as if it were being moved normally
  sometimes, other times the mouse stays still and doesn't move, but no
  scrolling is accomplished and the cursor doesn't change to a scrolling
  cursor.

  Actual Touchscreen Behavior: The touch screen shows the same behavior,
  except there is no case when the mouse stays still, it will always
  move as if being moved normally. In addition, the touchscreen's
  precision is markedly rough compared to my experience using this same
  touchscreen on Windows 8.1 (which has since been wiped from this
  machine, with pleasure).

  Touchpad Capabilities: Normal mouse movement, right-click using
  touchpad button, left-click using touchpad button, tap-to-click using
  touchpad, dragging the mouse while something is selected (either with
  the buttons or tap-to-click).

  Touchscreen Capabilities: Normal mouse movement, single-tap to select,
  dragging things after selecting them.

  "xinput list" gives me:

  ⎡ Virtual core pointer                    	      	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              id=4	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=9	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=12	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	        id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard           	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	      	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	      	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	      	id=8	[slave  keyboard (3)]
      ↳ HP Truevision HD                        	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard          	id=11	[slave  keyboard (3)]
      ↳ HP WMI hotkeys                          	      	id=13	[slave  keyboard (3)]
      ↳ HP Wireless hotkeys                     	id=14	[slave  keyboard (3)]

  I searched the forums and tried all permutations of making sure
  synaptics is installed, tweaking settings for the mouse, and disabling
  'psmouse', but nothing works.

  If any outputs or tests need to be done on my end to give you more
  information, please just let me know. I'm happy to help so this bug
  can be fixed!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic i686
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  one        1962 F.... pulseaudio
   /dev/snd/controlC1:  one        1962 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Sat Sep  6 14:02:01 2014
  HibernationDevice: RESUME=UUID=f95ef58b-eb3c-40a9-a650-b82557d76997
  InstallationDate: Installed on 2014-09-06 (0 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
  MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=2a992305-71e3-4ca2-beff-ff1b0e60bdc5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/11/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 227D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 77.13
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.06:bd06/11/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn227D:rvr77.13:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 14 Notebook PC
  dmi.product.version: 0975100000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1366382/+subscriptions