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Message #79148
[Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend
Kristen French, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc3
This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags removed: bios-outdated-a34
** Tags added: latest-bios-a34
** Changed in: linux (Ubuntu)
Importance: Low => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1366432
Title:
[Dell Latitude E6400] System crashes after opening laptop from suspend
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Fresh install of
edubuntu 14.04 LTS on a
laptop Dell latitude E6400;
rather than allowing the user to log back in, the laptop crashes after
closing and opening the lid. Shows a login screen as if the computer
is locked, but the keyboard does not respond. Mouse pad allows
movement of the cursor, but clicking on icons to try to shut down
properly does not work. Must use power button to perform a hard
reboot. Thus far has been a problem on two of these laptops with the
same edubuntu install.
Used ubuntu-bug linux command to generate this report.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: godric 2003 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Sep 6 19:37:02 2014
HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
InstallationDate: Installed on 2014-08-20 (17 days ago)
InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
MachineType: Dell Inc. Latitude E6400
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0U695R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.
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