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[Bug 1366543] Re: [Acer Aspire 3820] suspend/resume failure

 

Johan Fornander, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc3

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-1.19

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1366543

Title:
  [Acer Aspire 3820] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Notebook failed to suspend or resume

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-14-generic 3.16.0-14.20
  ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
  Uname: Linux 3.16.0-14-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  johan      3701 F.... pulseaudio
  Date: Sun Sep  7 16:01:27 2014
  DuplicateSignature: suspend/resume:Acer Aspire 3820:V1.19
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=daa8c300-483f-4955-87e2-8b699d52c714
  InstallationDate: Installed on 2014-07-15 (53 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140714)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer Aspire 3820
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-generic root=UUID=f141913e-303e-45db-84e3-e09746f43cac ro quiet splash acpi_osi=Linux i915.enable_fbc=1 vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-14-generic N/A
   linux-backports-modules-3.16.0-14-generic  N/A
   linux-firmware                             1.133
  SourcePackage: linux
  Title: [Acer Aspire 3820] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 10/27/2010
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.19
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: JM31_CP
  dmi.board.vendor: Acer
  dmi.board.version: V1.19
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.19
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd10/27/2010:svnAcer:pnAspire3820:pvrV1.19:rvnAcer:rnJM31_CP:rvrV1.19:cvnAcer:ct10:cvrV1.19:
  dmi.product.name: Aspire 3820
  dmi.product.version: V1.19
  dmi.sys.vendor: Acer

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