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[Bug 1366543] [NEW] [Acer Aspire 3820] suspend/resume failure

 

Public bug reported:

Notebook failed to suspend or resume

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-14-generic 3.16.0-14.20
ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
Uname: Linux 3.16.0-14-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  johan      3701 F.... pulseaudio
Date: Sun Sep  7 16:01:27 2014
DuplicateSignature: suspend/resume:Acer Aspire 3820:V1.19
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=daa8c300-483f-4955-87e2-8b699d52c714
InstallationDate: Installed on 2014-07-15 (53 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140714)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer Aspire 3820
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-generic root=UUID=f141913e-303e-45db-84e3-e09746f43cac ro quiet splash acpi_osi=Linux i915.enable_fbc=1 vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-14-generic N/A
 linux-backports-modules-3.16.0-14-generic  N/A
 linux-firmware                             1.133
SourcePackage: linux
Title: [Acer Aspire 3820] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 10/27/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.19
dmi.board.asset.tag: No Asset Tag
dmi.board.name: JM31_CP
dmi.board.vendor: Acer
dmi.board.version: V1.19
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.19
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd10/27/2010:svnAcer:pnAspire3820:pvrV1.19:rvnAcer:rnJM31_CP:rvrV1.19:cvnAcer:ct10:cvrV1.19:
dmi.product.name: Aspire 3820
dmi.product.version: V1.19
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops package-from-proposed resume suspend utopic

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https://bugs.launchpad.net/bugs/1366543

Title:
  [Acer Aspire 3820] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  Notebook failed to suspend or resume

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-14-generic 3.16.0-14.20
  ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
  Uname: Linux 3.16.0-14-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  johan      3701 F.... pulseaudio
  Date: Sun Sep  7 16:01:27 2014
  DuplicateSignature: suspend/resume:Acer Aspire 3820:V1.19
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=daa8c300-483f-4955-87e2-8b699d52c714
  InstallationDate: Installed on 2014-07-15 (53 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140714)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer Aspire 3820
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-generic root=UUID=f141913e-303e-45db-84e3-e09746f43cac ro quiet splash acpi_osi=Linux i915.enable_fbc=1 vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-14-generic N/A
   linux-backports-modules-3.16.0-14-generic  N/A
   linux-firmware                             1.133
  SourcePackage: linux
  Title: [Acer Aspire 3820] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 10/27/2010
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.19
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: JM31_CP
  dmi.board.vendor: Acer
  dmi.board.version: V1.19
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.19
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd10/27/2010:svnAcer:pnAspire3820:pvrV1.19:rvnAcer:rnJM31_CP:rvrV1.19:cvnAcer:ct10:cvrV1.19:
  dmi.product.name: Aspire 3820
  dmi.product.version: V1.19
  dmi.sys.vendor: Acer

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