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Re: [Bug 1366432] Re: [Dell Latitude E6400] System crashes after opening laptop from suspend

 

I think I can do this...it will probably take a few days, as there is a lot
going on right now.  But if it will help, I would like to try.


Kristen French, Ph.D.
frenchkl@xxxxxxxxx
843-478-3736


On Tue, Sep 9, 2014 at 6:30 AM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Kristen French, the upstream kernel is not supported as per
>
> https://wiki.ubuntu.com/Kernel/MainlineBuilds#Does_the_kernel_team_support_the_mainline_kernel_builds.3F
> .
>
> Hence, you are welcome to test Utopic via http://cdimage.ubuntu.com
> /daily-live/current/ and if the issue is not reproducible, use it going
> forward.
>
> Otherwise, the next step is to perform a full reverse commit bisection
> of the kernel in order to identify the fix commit following
>
> https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
> .
>
> ** Tags removed: kernel-fixed-upstream-3.17-rc4-lowlatency
> ** Tags added: kernel-fixed-upstream-3.17-rc4
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1366432
>
> Title:
>   [Dell Latitude E6400] System crashes after opening laptop from suspend
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Fresh install of
>
>   edubuntu 14.04 LTS   on a
>   laptop Dell latitude E6400;
>
>   rather than allowing the user to log back in, the laptop crashes after
>   closing and opening the lid.  Shows a login screen as if the computer
>   is locked, but the keyboard does not respond.  Mouse pad allows
>   movement of the cursor, but clicking on icons to try to shut down
>   properly does not work.  Must use power button to perform a hard
>   reboot.  Thus far has been a problem on two of these laptops with the
>   same edubuntu install.
>
>   Used ubuntu-bug linux command to generate this report.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified:
> boot/vmlinuz-3.13.0-32-generic]
>   ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
>   Uname: Linux 3.13.0-32-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  godric     2003 F.... pulseaudio
>   CurrentDesktop: Unity
>   Date: Sat Sep  6 19:37:02 2014
>   HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
>   InstallationDate: Installed on 2014-08-20 (17 days ago)
>   InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.1)
>   MachineType: Dell Inc. Latitude E6400
>   ProcFB: 0 nouveaufb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic
> root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-3.13.0-32-generic N/A
>    linux-backports-modules-3.13.0-32-generic  N/A
>    linux-firmware                             1.127.5
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/11/2009
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A14
>   dmi.board.name: 0U695R
>   dmi.board.vendor: Dell Inc.
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
>   dmi.product.name: Latitude E6400
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1366432/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1366432

Title:
  [Dell Latitude E6400] System crashes after opening laptop from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Fresh install of

  edubuntu 14.04 LTS   on a 
  laptop Dell latitude E6400; 

  rather than allowing the user to log back in, the laptop crashes after
  closing and opening the lid.  Shows a login screen as if the computer
  is locked, but the keyboard does not respond.  Mouse pad allows
  movement of the cursor, but clicking on icons to try to shut down
  properly does not work.  Must use power button to perform a hard
  reboot.  Thus far has been a problem on two of these laptops with the
  same edubuntu install.

  Used ubuntu-bug linux command to generate this report.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  godric     2003 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Sep  6 19:37:02 2014
  HibernationDevice: RESUME=UUID=df6c4b8f-2f59-4284-81cc-48c0eb82db87
  InstallationDate: Installed on 2014-08-20 (17 days ago)
  InstallationMedia: Edubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
  MachineType: Dell Inc. Latitude E6400
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=1f0591c4-22b7-4e75-bb4f-01762eafcb99 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/11/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0U695R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/11/2009:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0U695R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E6400
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1366432/+subscriptions


References