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Message #79775
[Bug 1369030] Re: Synaptics touchpad not detected
apport information
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: apport-collected
** Description changed:
Touchpad is not detected at all on HP 15-d006sl model notebook.
External USB mouse works fine.
Output of cat /proc/bus/input/devices is:
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3
B: PROP=0
B: EV=120013
B: KEY=20000 20 0 0 1500f02100000 3803078f900d401 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0003 Vendor=045e Product=0084 Version=0110
N: Name="Microsoft Basic Optical Mouse"
P: Phys=usb-0000:00:10.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:10.0/usb5/5-1/5-1:1.0/input/input6
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP Wireless hotkeys"
P: Phys=hpq6001/input0
S: Sysfs=/devices/virtual/input/input7
U: Uniq=
H: Handlers=rfkill kbd event5
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input8
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:0c/LNXVIDEO:01/input/input9
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input10
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=33
B: KEY=4000000000 0 1000700000000 2100400 0 0
B: MSC=10
B: SW=22
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:01.1/sound/card0/input11
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input13
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input12
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0003 Vendor=064e Product=c342 Version=0100
N: Name="HP Truevision HD"
P: Phys=usb-0000:00:12.2-3/button
S: Sysfs=/devices/pci0000:00/0000:00:12.2/usb1/1-3/1-3:1.0/input/input14
U: Uniq=
H: Handlers=kbd event12
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.4
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: serena 1834 F.... pulseaudio
+ serena 6798 F.... pulseaudio
+ /dev/snd/controlC0: serena 1834 F.... pulseaudio
+ serena 6798 F.... pulseaudio
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=7975a71d-1cec-46bc-83e5-e79f476821ab
+ InstallationDate: Installed on 2014-09-12 (0 days ago)
+ InstallationMedia: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
+ MachineType: Hewlett-Packard HP 15 Notebook PC
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-lowlatency root=UUID=0f7ab6cb-85af-4c91-8e86-fa2ab6077f93 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-35.62-lowlatency 3.13.11.6
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-35-lowlatency N/A
+ linux-backports-modules-3.13.0-35-lowlatency N/A
+ linux-firmware 1.127.5
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: trusty
+ Uname: Linux 3.13.0-35-lowlatency x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/07/2014
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: F.0A
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 2194
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 41.1A
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0A:bd01/07/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2194:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP 15 Notebook PC
+ dmi.product.version: 0975100000405F10000620180
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1369030/+attachment/4202871/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1369030
Title:
Synaptics touchpad not detected
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Touchpad is not detected at all on HP 15-d006sl model notebook.
External USB mouse works fine.
Output of cat /proc/bus/input/devices is:
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3
B: PROP=0
B: EV=120013
B: KEY=20000 20 0 0 1500f02100000 3803078f900d401 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0003 Vendor=045e Product=0084 Version=0110
N: Name="Microsoft Basic Optical Mouse"
P: Phys=usb-0000:00:10.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:10.0/usb5/5-1/5-1:1.0/input/input6
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP Wireless hotkeys"
P: Phys=hpq6001/input0
S: Sysfs=/devices/virtual/input/input7
U: Uniq=
H: Handlers=rfkill kbd event5
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input8
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:0c/LNXVIDEO:01/input/input9
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input10
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=33
B: KEY=4000000000 0 1000700000000 2100400 0 0
B: MSC=10
B: SW=22
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:01.1/sound/card0/input11
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input13
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input12
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0003 Vendor=064e Product=c342 Version=0100
N: Name="HP Truevision HD"
P: Phys=usb-0000:00:12.2-3/button
S: Sysfs=/devices/pci0000:00/0000:00:12.2/usb1/1-3/1-3:1.0/input/input14
U: Uniq=
H: Handlers=kbd event12
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
---
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: serena 1834 F.... pulseaudio
serena 6798 F.... pulseaudio
/dev/snd/controlC0: serena 1834 F.... pulseaudio
serena 6798 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=7975a71d-1cec-46bc-83e5-e79f476821ab
InstallationDate: Installed on 2014-09-12 (0 days ago)
InstallationMedia: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
MachineType: Hewlett-Packard HP 15 Notebook PC
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-lowlatency root=UUID=0f7ab6cb-85af-4c91-8e86-fa2ab6077f93 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-35.62-lowlatency 3.13.11.6
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-lowlatency N/A
linux-backports-modules-3.13.0-35-lowlatency N/A
linux-firmware 1.127.5
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.13.0-35-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/07/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.0A
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 2194
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 41.1A
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0A:bd01/07/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2194:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 15 Notebook PC
dmi.product.version: 0975100000405F10000620180
dmi.sys.vendor: Hewlett-Packard
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References
