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[Bug 1369030] [NEW] Synaptics touchpad not detected

 

Public bug reported:

Touchpad is not detected at all on HP 15-d006sl model notebook.
External USB mouse works fine.

Output of cat /proc/bus/input/devices is:

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 
B: PROP=0
B: EV=120013
B: KEY=20000 20 0 0 1500f02100000 3803078f900d401 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=045e Product=0084 Version=0110
N: Name="Microsoft Basic Optical Mouse"
P: Phys=usb-0000:00:10.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:10.0/usb5/5-1/5-1:1.0/input/input6
U: Uniq=
H: Handlers=mouse0 event4 
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP Wireless hotkeys"
P: Phys=hpq6001/input0
S: Sysfs=/devices/virtual/input/input7
U: Uniq=
H: Handlers=rfkill kbd event5 
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input8
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:0c/LNXVIDEO:01/input/input9
U: Uniq=
H: Handlers=kbd event7 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input10
U: Uniq=
H: Handlers=kbd event8 
B: PROP=0
B: EV=33
B: KEY=4000000000 0 1000700000000 2100400 0 0
B: MSC=10
B: SW=22

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:01.1/sound/card0/input11
U: Uniq=
H: Handlers=event9 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input13
U: Uniq=
H: Handlers=event10 
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HD-Audio Generic Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input12
U: Uniq=
H: Handlers=event11 
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0003 Vendor=064e Product=c342 Version=0100
N: Name="HP Truevision HD"
P: Phys=usb-0000:00:12.2-3/button
S: Sysfs=/devices/pci0000:00/0000:00:12.2/usb1/1-3/1-3:1.0/input/input14
U: Uniq=
H: Handlers=kbd event12 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete


** Tags: trusty

** Attachment added: "dmesg"
   https://bugs.launchpad.net/bugs/1369030/+attachment/4202855/+files/dmesg

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https://bugs.launchpad.net/bugs/1369030

Title:
  Synaptics touchpad not detected

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Touchpad is not detected at all on HP 15-d006sl model notebook.
  External USB mouse works fine.

  Output of cat /proc/bus/input/devices is:

  I: Bus=0019 Vendor=0000 Product=0005 Version=0000
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
  U: Uniq=
  H: Handlers=event0 
  B: PROP=0
  B: EV=21
  B: SW=1

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=PNP0C0C/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input1
  U: Uniq=
  H: Handlers=kbd event1 
  B: PROP=0
  B: EV=3
  B: KEY=10000000000000 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
  U: Uniq=
  H: Handlers=kbd event2 
  B: PROP=0
  B: EV=3
  B: KEY=10000000000000 0

  I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input3
  U: Uniq=
  H: Handlers=sysrq kbd event3 
  B: PROP=0
  B: EV=120013
  B: KEY=20000 20 0 0 1500f02100000 3803078f900d401 feffffdfffefffff fffffffffffffffe
  B: MSC=10
  B: LED=7

  I: Bus=0003 Vendor=045e Product=0084 Version=0110
  N: Name="Microsoft Basic Optical Mouse"
  P: Phys=usb-0000:00:10.0-1/input0
  S: Sysfs=/devices/pci0000:00/0000:00:10.0/usb5/5-1/5-1:1.0/input/input6
  U: Uniq=
  H: Handlers=mouse0 event4 
  B: PROP=0
  B: EV=17
  B: KEY=70000 0 0 0 0
  B: REL=103
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0000 Version=0000
  N: Name="HP Wireless hotkeys"
  P: Phys=hpq6001/input0
  S: Sysfs=/devices/virtual/input/input7
  U: Uniq=
  H: Handlers=rfkill kbd event5 
  B: PROP=0
  B: EV=3
  B: KEY=80000000000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input8
  U: Uniq=
  H: Handlers=kbd event6 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:0c/LNXVIDEO:01/input/input9
  U: Uniq=
  H: Handlers=kbd event7 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0000 Version=0000
  N: Name="HP WMI hotkeys"
  P: Phys=wmi/input0
  S: Sysfs=/devices/virtual/input/input10
  U: Uniq=
  H: Handlers=kbd event8 
  B: PROP=0
  B: EV=33
  B: KEY=4000000000 0 1000700000000 2100400 0 0
  B: MSC=10
  B: SW=22

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HD-Audio Generic HDMI/DP,pcm=3"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:01.1/sound/card0/input11
  U: Uniq=
  H: Handlers=event9 
  B: PROP=0
  B: EV=21
  B: SW=140

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HD-Audio Generic Headphone"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input13
  U: Uniq=
  H: Handlers=event10 
  B: PROP=0
  B: EV=21
  B: SW=4

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HD-Audio Generic Mic"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:14.2/sound/card1/input12
  U: Uniq=
  H: Handlers=event11 
  B: PROP=0
  B: EV=21
  B: SW=10

  I: Bus=0003 Vendor=064e Product=c342 Version=0100
  N: Name="HP Truevision HD"
  P: Phys=usb-0000:00:12.2-3/button
  S: Sysfs=/devices/pci0000:00/0000:00:12.2/usb1/1-3/1-3:1.0/input/input14
  U: Uniq=
  H: Handlers=kbd event12 
  B: PROP=0
  B: EV=3
  B: KEY=100000 0 0 0

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