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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1371785

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1371785

Title:
  Cannot adjust screen brightness

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The screen brightness of the notebook cannot be adjusted and is stuck
  in a super low brightness.. I can barely see.

  This problem started last week and because I work with an external hdmi monitor most of the time it took me a while to notice it. 
  I am pretty positive it start after I installed the new hardware support a couple weeks ago.

  The image on the external monitor is perfect.

  hardware: dell xps 13
  ubuntu 12.04 (up-to-date) and WITH the “New Hardware Support” installed.

  What information should I provide to get help???

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