kernel-packages team mailing list archive

[Luciano Panepucci <1371785@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

The screen brightness of the notebook cannot be adjusted and is stuck in
a super low brightness.. I can barely see.

This problem started last week and because I work with an external hdmi monitor most of the time it took me a while to notice it. 
I am pretty positive it start after I installed the new hardware support a couple weeks ago.

The image on the external monitor is perfect.

hardware: dell xps 13
ubuntu 12.04 (up-to-date) and WITH the “New Hardware Support” installed.

What information should I provide to get help???

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1371785

Title:
  Cannot adjust screen brightness

Status in “linux” package in Ubuntu:
  New

Bug description:
  The screen brightness of the notebook cannot be adjusted and is stuck
  in a super low brightness.. I can barely see.

  This problem started last week and because I work with an external hdmi monitor most of the time it took me a while to notice it. 
  I am pretty positive it start after I installed the new hardware support a couple weeks ago.

  The image on the external monitor is perfect.

  hardware: dell xps 13
  ubuntu 12.04 (up-to-date) and WITH the “New Hardware Support” installed.

  What information should I provide to get help???

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