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[Bug 1371785] Re: Cannot adjust screen brightness

 

*** This bug is a duplicate of bug 1372399 ***
    https://bugs.launchpad.net/bugs/1372399

** This bug has been marked a duplicate of bug 1372399
   Cannot adjust screen brightness on dell xps 13

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https://bugs.launchpad.net/bugs/1371785

Title:
  Cannot adjust screen brightness

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The screen brightness of the notebook cannot be adjusted and is stuck
  in a super low brightness.. I can barely see.

  This problem started last week and because I work with an external hdmi monitor most of the time it took me a while to notice it. 
  I am pretty positive it start after I installed the new hardware support a couple weeks ago.

  The image on the external monitor is perfect.

  hardware: dell xps 13
  ubuntu 12.04 (up-to-date) and WITH the “New Hardware Support” installed.

  What information should I provide to get help???

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