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[Bug 1332384] Re: [Dell Inspiron 5547/5447] Unable to scroll with the clickpad

 

I am experiencing this issue along with other issues (freezing, cursor
jumping to trash, selecting text automatically) on new Dell Inspiron
5547 dual booting with Win 8.1 and Ubuntu LTS 14.04.1.

 xinput list
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
    ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
    ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]


Let me know if other information is required or if I can test a fix.  This bug is very frustrating.

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https://bugs.launchpad.net/bugs/1332384

Title:
  [Dell Inspiron 5547/5447] Unable to scroll with the clickpad

Status in HWE Next Project:
  Confirmed
Status in “linux” package in Ubuntu:
  Confirmed
Status in “linux” source package in Trusty:
  Confirmed

Bug description:
  CID: 201401-14530 Dell Inspiron 5547

  The Clickpad on this system was detected as a SynPS/2 Synaptics TouchPad, I'm not sure if this is expected, but the scrolling feature is not working on 14.04 + update(both two fingers scrolling and one finger edge scrolling).
  Also, the "disable while typing", three and four fingers tapping are not working as well.

  Steps:
  1. Install 14.04 + update (3.13.0-29), boot to desktop
  2. Test the touchpad

  Expected result:
  * At least edge scrolling should work

  Actual result:
  * Only left / right click, one-finger single / double tapping works.

  Debugging information:
  ubuntu@201401-14530:~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1609 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1609 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Thu Jun 19 22:04:37 2014
  HibernationDevice: RESUME=UUID=7454cf26-0b42-44d7-ac45-01977170fad5
  InstallationDate: Installed on 2014-06-19 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=3dfa4af3-a788-4fbe-b7db-b895afb04d77 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X18
  dmi.board.name: 0598GM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: X18
  dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn0598GM:rvrX01:cvnDellInc.:ct8:cvrX18:
  dmi.product.name: Inspiron 5547
  dmi.product.version: X18
  dmi.sys.vendor: Dell Inc.

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