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[Bug 1372967] [NEW] Touchpad not working and not recognized

 

Public bug reported:

Even during installation the touchpad did not work, after installing
ubuntu 14.04 i tried to use xinput list but this is the result:

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Fujitsu FUJ02E3                         	id=7	[slave  keyboard (3)]
    ↳ Video Bus                               	id=8	[slave  keyboard (3)]
    ↳ Fujitsu FUJ02B1                         	id=9	[slave  keyboard (3)]
    ↳ Power Button                            	id=10	[slave  keyboard (3)]
    ↳ FJ Camera                               	id=12	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)


The "SynPS/2 Synaptics TouchPad" is not present anywhere.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  dquaglio   1524 F.... pulseaudio
 /dev/snd/controlC0:  dquaglio   1524 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Sep 23 16:19:31 2014
HibernationDevice: RESUME=UUID=40f80e5e-5fc1-40a8-b253-836e81028831
InstallationDate: Installed on 2014-09-23 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: FUJITSU LIFEBOOK A544
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=04575c6d-aff9-4da6-8b8b-f7cdfdb0a5a4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic  N/A
 linux-firmware                             1.127.6
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2013
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.13
dmi.board.name: FJNBB35
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.13:bd11/18/2013:svnFUJITSU:pnLIFEBOOKA544:pvr:rvnFUJITSU:rnFJNBB35:rvr:cvnFUJITSU:ct10:cvr:
dmi.product.name: LIFEBOOK A544
dmi.sys.vendor: FUJITSU

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug staging trusty

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https://bugs.launchpad.net/bugs/1372967

Title:
  Touchpad not working and not recognized

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Even during installation the touchpad did not work, after installing
  ubuntu 14.04 i tried to use xinput list but this is the result:

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Fujitsu FUJ02E3                         	id=7	[slave  keyboard (3)]
      ↳ Video Bus                               	id=8	[slave  keyboard (3)]
      ↳ Fujitsu FUJ02B1                         	id=9	[slave  keyboard (3)]
      ↳ Power Button                            	id=10	[slave  keyboard (3)]
      ↳ FJ Camera                               	id=12	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)

  
  The "SynPS/2 Synaptics TouchPad" is not present anywhere.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dquaglio   1524 F.... pulseaudio
   /dev/snd/controlC0:  dquaglio   1524 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Sep 23 16:19:31 2014
  HibernationDevice: RESUME=UUID=40f80e5e-5fc1-40a8-b253-836e81028831
  InstallationDate: Installed on 2014-09-23 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: FUJITSU LIFEBOOK A544
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=04575c6d-aff9-4da6-8b8b-f7cdfdb0a5a4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/18/2013
  dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
  dmi.bios.version: Version 1.13
  dmi.board.name: FJNBB35
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU
  dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.13:bd11/18/2013:svnFUJITSU:pnLIFEBOOKA544:pvr:rvnFUJITSU:rnFJNBB35:rvr:cvnFUJITSU:ct10:cvr:
  dmi.product.name: LIFEBOOK A544
  dmi.sys.vendor: FUJITSU

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