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[Bug 1373276] Re: Unable to connect to ethernet with Intel I217-LM

 

boulayj, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17-rc6

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-2.14

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1373276

Title:
  Unable to connect to ethernet with Intel I217-LM

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can't connect to network with my ethernet card Intel I217-LM.
  I've try to connect on different network but the connection never succeed.

  I've updated my e1000e driver to the latest version found here :
  http://www.intel.com/support/network/sb/cs-032514.htm

  Here is an extract of my syslog:

   
  Sep 24 09:35:56 Jumbo NetworkManager[949]: <info> (eth0): DHCPv4 state changed nbi -> preinit
  Sep 24 09:35:56 Jumbo dhclient: Listening on LPF/eth0/54:ee:75:21:e7:a5
  Sep 24 09:35:56 Jumbo dhclient: Sending on   LPF/eth0/54:ee:75:21:e7:a5
  Sep 24 09:35:56 Jumbo dhclient: Sending on   Socket/fallback
  Sep 24 09:35:56 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 3 (xid=0x3d7d5975)
  Sep 24 09:35:57 Jumbo avahi-daemon[1001]: Joining mDNS multicast group on interface eth0.IPv6 with address fe80::56ee:75ff:fe21:e7a5.
  Sep 24 09:35:57 Jumbo avahi-daemon[1001]: New relevant interface eth0.IPv6 for mDNS.
  Sep 24 09:35:57 Jumbo avahi-daemon[1001]: Registering new address record for fe80::56ee:75ff:fe21:e7a5 on eth0.*.
  Sep 24 09:35:59 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 8 (xid=0x3d7d5975)
  Sep 24 09:36:07 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 9 (xid=0x3d7d5975)
  Sep 24 09:36:16 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 7 (xid=0x3d7d5975)
  Sep 24 09:36:16 Jumbo NetworkManager[949]: <info> (eth0): IP6 addrconf timed out or failed.
  Sep 24 09:36:16 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) scheduled...
  Sep 24 09:36:16 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) started...
  Sep 24 09:36:16 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) complete.
  Sep 24 09:36:23 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 15 (xid=0x3d7d5975)
  Sep 24 09:36:38 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 9 (xid=0x3d7d5975)
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <warn> (eth0): DHCPv4 request timed out.
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> (eth0): canceled DHCP transaction, DHCP client pid 7583
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 4 of 5 (IPv4 Configure Timeout) scheduled...
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 4 of 5 (IPv4 Configure Timeout) started...
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> (eth0): device state change: ip-config -> failed (reason 'ip-config-unavailable') [70 120 5]
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> NetworkManager state is now DISCONNECTED
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <warn> Activation (eth0) failed for connection 'Connexion filaire 1'
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 4 of 5 (IPv4 Configure Timeout) complete.
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> (eth0): device state change: failed -> disconnected (reason 'none') [120 30 0]
  Sep 24 09:36:41 Jumbo NetworkManager[949]: <info> (eth0): deactivating device (reason 'none') [0]
  Sep 24 09:36:41 Jumbo avahi-daemon[1001]: Withdrawing address record for fe80::56ee:75ff:fe21:e7a5 on eth0.
  Sep 24 09:36:41 Jumbo avahi-daemon[1001]: Leaving mDNS multicast group on interface eth0.IPv6 with address fe80::56ee:75ff:fe21:e7a5.
  Sep 24 09:36:41 Jumbo avahi-daemon[1001]: Interface eth0.IPv6 no longer relevant for mDNS.
  Sep 24 09:36:41 Jumbo avahi-daemon[1001]: Withdrawing address record for 192.168.1.101 on eth0.
  Sep 24 09:36:41 Jumbo avahi-daemon[1001]: Leaving mDNS multicast group on interface eth0.IPv4 with address 192.168.1.101.
  Sep 24 09:36:41 Jumbo avahi-daemon[1001]: Interface eth0.IPv4 no longer relevant for mDNS.
  Sep 24 09:36:43 Jumbo avahi-daemon[1001]: Joining mDNS multicast group on interface eth0.IPv6 with address fe80::56ee:75ff:fe21:e7a5.
  Sep 24 09:36:43 Jumbo avahi-daemon[1001]: New relevant interface eth0.IPv6 for mDNS.
  Sep 24 09:36:43 Jumbo avahi-daemon[1001]: Registering new address record for fe80::56ee:75ff:fe21:e7a5 on eth0.*.
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Auto-activating connection 'Connexion filaire 1'.
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) starting connection 'Connexion filaire 1'
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> (eth0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> NetworkManager state is now CONNECTING
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) scheduled...
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) started...
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) scheduled...
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) complete.
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) starting...
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> (eth0): device state change: prepare -> config (reason 'none') [40 50 0]
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) successful.
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) scheduled.
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) complete.
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) started...
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> (eth0): device state change: config -> ip-config (reason 'none') [50 70 0]
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Beginning DHCPv4 transaction (timeout in 45 seconds)
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> dhclient started with pid 7686
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Beginning IP6 addrconf.
  Sep 24 09:36:44 Jumbo avahi-daemon[1001]: Withdrawing address record for fe80::56ee:75ff:fe21:e7a5 on eth0.
  Sep 24 09:36:44 Jumbo avahi-daemon[1001]: Leaving mDNS multicast group on interface eth0.IPv6 with address fe80::56ee:75ff:fe21:e7a5.
  Sep 24 09:36:44 Jumbo avahi-daemon[1001]: Interface eth0.IPv6 no longer relevant for mDNS.
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) complete.
  Sep 24 09:36:44 Jumbo dhclient: Internet Systems Consortium DHCP Client 4.2.4
  Sep 24 09:36:44 Jumbo dhclient: Copyright 2004-2012 Internet Systems Consortium.
  Sep 24 09:36:44 Jumbo dhclient: All rights reserved.
  Sep 24 09:36:44 Jumbo dhclient: For info, please visit https://www.isc.org/software/dhcp/
  Sep 24 09:36:44 Jumbo dhclient: 
  Sep 24 09:36:44 Jumbo NetworkManager[949]: <info> (eth0): DHCPv4 state changed nbi -> preinit
  Sep 24 09:36:44 Jumbo dhclient: Listening on LPF/eth0/54:ee:75:21:e7:a5
  Sep 24 09:36:44 Jumbo dhclient: Sending on   LPF/eth0/54:ee:75:21:e7:a5
  Sep 24 09:36:44 Jumbo dhclient: Sending on   Socket/fallback
  Sep 24 09:36:44 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 3 (xid=0xc801353)
  Sep 24 09:36:46 Jumbo avahi-daemon[1001]: Joining mDNS multicast group on interface eth0.IPv6 with address fe80::56ee:75ff:fe21:e7a5.
  Sep 24 09:36:46 Jumbo avahi-daemon[1001]: New relevant interface eth0.IPv6 for mDNS.
  Sep 24 09:36:46 Jumbo avahi-daemon[1001]: Registering new address record for fe80::56ee:75ff:fe21:e7a5 on eth0.*.
  Sep 24 09:36:47 Jumbo dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 4 (xid=0xc801353)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63 [modified: lib/modules/3.13.0-36-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko]
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jboulay    2677 F.... pulseaudio
                        jboulay    2965 F.... pulseaudio
   /dev/snd/controlC0:  jboulay    2677 F.... pulseaudio
                        jboulay    2965 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Wed Sep 24 09:38:31 2014
  HibernationDevice: RESUME=UUID=159ad199-4db4-4f9c-a3f2-926886df6476
  InstallationDate: Installed on 2014-08-20 (34 days ago)
  InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: LENOVO 20BECTO1WW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=16d1eccb-1111-4075-9f3a-adcbe036273e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.6
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/01/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GMET66WW (2.14 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BECTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98405 Std
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGMET66WW(2.14):bd07/01/2014:svnLENOVO:pn20BECTO1WW:pvrThinkPadT540p:rvnLENOVO:rn20BECTO1WW:rvr0B98405Std:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BECTO1WW
  dmi.product.version: ThinkPad T540p
  dmi.sys.vendor: LENOVO

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