kernel-packages team mailing list archive

[eddiebeer <1373300@xxxxxxxxxxxxxxxxxx>]

Hi Christopher,

I'm not that keen on updating the BIOS, some bad experience the past. It
was the first time the problem occured I will try to reproduce it, but the
problem hasn't occured again yet. Maybe it was due to the battery being
empty (needs replacing) the system didn't have enough time to go in te
hibernation properly. I will monitor the system to see what happens when it
occurs again I will do Bios update.

Regards,

Erwin

On Wed, Sep 24, 2014 at 12:31 PM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> eddiebeer, thank you for reporting this and helping make Ubuntu better. As
> per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is
> available (1.21). If you update to this following
> https://help.ubuntu.com/community/BiosUpdate does it change anything?  If
> it doesn't, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Once the BIOS is updated, then please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> ** Tags added: bios-outdated-1.221
>
> ** Tags removed: bios-outdated-1.221
> ** Tags added: bios-outdated-1.21
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1373300
>
> Title:
>   [Acer Aspire 5750] hibernate/resume failure
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   System hibernated due to empty battery. But wouldn't wake up with the
>   adaptor connected.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 14.10
>   Package: linux-image-3.16.0-17-generic 3.16.0-17.23
>   ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3
>   Uname: Linux 3.16.0-17-generic x86_64
>   Annotation: This occured during a previous hibernate and prevented it
> from resuming properly.
>   ApportVersion: 2.14.7-0ubuntu2
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  gdm        1951 F.... pulseaudio
>                         erwin      2626 F.... pulseaudio
>   Date: Wed Sep 24 10:28:03 2014
>   DuplicateSignature: hibernate/resume:Acer Aspire 5750:V1.13
>   ExecutablePath: /usr/share/apport/apportcheckresume
>   Failure: hibernate/resume
>   HibernationDevice: RESUME=UUID=f5de7790-a1af-4ddc-bc56-e9ceed5b4372
>   InstallationDate: Installed on 2014-06-19 (96 days ago)
>   InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64
> (20140416.2)
>   InterpreterPath: /usr/bin/python3.4
>   Lsusb:
>    Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching
> Hub
>    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>    Bus 001 Device 003: ID 064e:d250 Suyin Corp.
>    Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching
> Hub
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: Acer Aspire 5750
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>   ProcEnviron:
>    TERM=linux
>    PATH=(custom, no user)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-17-generic
> root=UUID=75c179e5-e8c3-46a4-8edc-8ad5c8137568 ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.16.0-17-generic N/A
>    linux-backports-modules-3.16.0-17-generic  N/A
>    linux-firmware                             1.134
>   SourcePackage: linux
>   Title: [Acer Aspire 5750] hibernate/resume failure
>   UpgradeStatus: Upgraded to utopic on 2014-09-14 (9 days ago)
>   UserGroups:
>
>   dmi.bios.date: 08/17/2011
>   dmi.bios.vendor: Acer
>   dmi.bios.version: V1.13
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: JE50_HR
>   dmi.board.vendor: Acer
>   dmi.board.version: Base Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Acer
>   dmi.chassis.version: V1.13
>   dmi.modalias:
> dmi:bvnAcer:bvrV1.13:bd08/17/2011:svnAcer:pnAspire5750:pvrV1.13:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.13:
>   dmi.product.name: Aspire 5750
>   dmi.product.version: V1.13
>   dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1373300/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1373300

Title:
  [Acer Aspire 5750] hibernate/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  System hibernated due to empty battery. But wouldn't wake up with the
  adaptor connected.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-17-generic 3.16.0-17.23
  ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3
  Uname: Linux 3.16.0-17-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gdm        1951 F.... pulseaudio
                        erwin      2626 F.... pulseaudio
  Date: Wed Sep 24 10:28:03 2014
  DuplicateSignature: hibernate/resume:Acer Aspire 5750:V1.13
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=f5de7790-a1af-4ddc-bc56-e9ceed5b4372
  InstallationDate: Installed on 2014-06-19 (96 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  InterpreterPath: /usr/bin/python3.4
  Lsusb:
   Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 064e:d250 Suyin Corp. 
   Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire 5750
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-17-generic root=UUID=75c179e5-e8c3-46a4-8edc-8ad5c8137568 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-17-generic N/A
   linux-backports-modules-3.16.0-17-generic  N/A
   linux-firmware                             1.134
  SourcePackage: linux
  Title: [Acer Aspire 5750] hibernate/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-09-14 (9 days ago)
  UserGroups:
   
  dmi.bios.date: 08/17/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE50_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.13
  dmi.modalias: dmi:bvnAcer:bvrV1.13:bd08/17/2011:svnAcer:pnAspire5750:pvrV1.13:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.13:
  dmi.product.name: Aspire 5750
  dmi.product.version: V1.13
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1373300/+subscriptions