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[Bug 1373300] Re: [Acer Aspire 5750] hibernate/resume failure

 

eddiebeer, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.21). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: bios-outdated-1.221

** Tags removed: bios-outdated-1.221
** Tags added: bios-outdated-1.21

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https://bugs.launchpad.net/bugs/1373300

Title:
  [Acer Aspire 5750] hibernate/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  System hibernated due to empty battery. But wouldn't wake up with the
  adaptor connected.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-17-generic 3.16.0-17.23
  ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3
  Uname: Linux 3.16.0-17-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gdm        1951 F.... pulseaudio
                        erwin      2626 F.... pulseaudio
  Date: Wed Sep 24 10:28:03 2014
  DuplicateSignature: hibernate/resume:Acer Aspire 5750:V1.13
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=f5de7790-a1af-4ddc-bc56-e9ceed5b4372
  InstallationDate: Installed on 2014-06-19 (96 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  InterpreterPath: /usr/bin/python3.4
  Lsusb:
   Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 003: ID 064e:d250 Suyin Corp. 
   Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire 5750
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-17-generic root=UUID=75c179e5-e8c3-46a4-8edc-8ad5c8137568 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-17-generic N/A
   linux-backports-modules-3.16.0-17-generic  N/A
   linux-firmware                             1.134
  SourcePackage: linux
  Title: [Acer Aspire 5750] hibernate/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-09-14 (9 days ago)
  UserGroups:
   
  dmi.bios.date: 08/17/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE50_HR
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.13
  dmi.modalias: dmi:bvnAcer:bvrV1.13:bd08/17/2011:svnAcer:pnAspire5750:pvrV1.13:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.13:
  dmi.product.name: Aspire 5750
  dmi.product.version: V1.13
  dmi.sys.vendor: Acer

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